Bug 107210 - problematic pdf export of calc documents on Windows 7
Summary: problematic pdf export of calc documents on Windows 7
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.3.0.3 release
Hardware: All other
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-04-16 20:14 UTC by Roeland
Modified: 2017-11-09 19:54 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
test file (9.61 KB, application/vnd.oasis.opendocument.spreadsheet)
2017-04-16 20:14 UTC, Roeland
Details
the outcome I get when exporting to pdf (14.25 KB, application/pdf)
2017-04-16 20:15 UTC, Roeland
Details

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Description Roeland 2017-04-16 20:14:51 UTC
Created attachment 132619 [details]
test file

Since installing 5.3 I experience problems when exporting an ods file to pdf on my Windows 7 machine. The text disappears an I get no readable results. I tested some files om my windows  10 machine, and I can't reproduce the problem over there.

I asked a question about this on ask (https://ask.libreoffice.org/en/question/92804/pdf-export-problem/) as well.

I attached a test file and the result I get on my Win 7 machine.
Comment 1 Roeland 2017-04-16 20:15:39 UTC
Created attachment 132620 [details]
the outcome I get when exporting to pdf
Comment 2 m_a_riosv 2017-04-16 21:42:10 UTC
I can't reproduce on
Version: 5.3.2.2 (x64)
Build ID: 6cd4f1ef626f15116896b1d8e1398b56da0d0ee1
CPU Threads: 4; OS Version: Windows 6.19; UI Render: default; Layout Engine: new; 
Locale: es-ES (es_ES); Calc: group

Please try resetting the user profile, sometimes solves strange issues.
https://wiki.documentfoundation.org/UserProfile
Usually it's enough renaming/deleting the file "user/registrymodifications.xcu",  it affects all the options in Menu/Tools/Options, and the files "user/basic/dialog.xlc" and "scrip.xlc" are overwritten, additionally custom colors in "user/config/standard.soc" are lost.
Comment 3 Roeland 2017-04-17 08:43:37 UTC
Hi Mario, I followed the steps as mentioned in the wiki, but I get the same result...

Deleting that file didn't help as well.
Comment 4 Roeland 2017-04-17 08:44:56 UTC
This is what I'm on:
Version: 5.3.2.2
Build ID: 6cd4f1ef626f15116896b1d8e1398b56da0d0ee1
CPU Threads: 8; OS Version: Windows 6.1; UI Render: GL; Layout Engine: new; 
Locale: nl-BE (nl_BE); Calc: group
Comment 5 QA Administrators 2017-10-30 10:54:16 UTC Comment hidden (obsolete)
Comment 6 Roeland 2017-11-02 19:41:47 UTC
 The problem seems to persist, but I can't give any more additional details I'm afraid..

Maybe a windows 7 specific bug?
Comment 7 Roeland 2017-11-09 19:54:41 UTC
I'll mark this as resolved. Did some windows updates with my old machine and the problem is gone!