Bug 107527 - CRASH in atioglxx.dll when scrolling document with OpenGL enabled
Summary: CRASH in atioglxx.dll when scrolling document with OpenGL enabled
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.1.0.3 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: haveBacktrace
Depends on:
Blocks:
 
Reported: 2017-04-30 08:18 UTC by Telesto
Modified: 2017-09-05 15:15 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["atioglxx.dll"]

Attachments
Example file (175.46 KB, image/png)
2017-04-30 08:32 UTC, Telesto 		Details
Backtrace (12.54 KB, text/plain)
2017-07-13 11:30 UTC, Telesto 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Telesto 2017-04-30 08:18:30 UTC 
Description:
LibO crashes in atioglxx.dll when scrolling the attached document. Please note: I'm forcing OpenGL & use outdated drivers 

Steps to Reproduce:
1. Launch LibO with OpenGL enabled 
2. Open attachment 132958 [details]
2. Scroll down 

Actual Results:  
Crash

Expected Results:
No crash


Reproducible: Always

User Profile Reset: No

Additional Info:
Found in
Version: 5.4.0.0.alpha0+
Build ID: 597a2f5d5bd37443262b0775b8439bc3502aef1b
CPU threads: 4; OS: Windows 6.2; UI render: default; 
TinderBox: Win-x86@62-TDF, Branch:MASTER, Time: 2017-04-26_22:29:37
Locale: nl-NL (nl_NL); Calc: CL

and in
Versie: 5.3.0.3 
Build ID: 7074905676c47b82bbcfbea1aeefc84afe1c50e1
CPU Threads: 4; Versie besturingssysteem:Windows 6.2; UI Render: GL; Layout-Engine: nieuw; 
Locale: nl-NL (nl_NL); Calc: CL

and in
Version: 5.2.5.0.0+
Build ID: a4d4fbeb623013f6377b30711ceedb38ea4b49f8
CPU Threads: 4; OS Version: Windows 6.2; UI Render: GL; 
TinderBox: Win-x86@62-merge-TDF, Branch:libreoffice-5-2, Time: 2016-12-24_14:43:55
Locale: nl-NL (nl_NL); Calc: CL

and in
Version: 5.1.0.3
Build ID: 5e3e00a007d9b3b6efb6797a8b8e57b51ab1f737
CPU Threads: 4; OS Version: Windows 6.2; UI Render: GL; 
Locale: en-US (nl_NL)

and in
Version: 5.0.6.3
Build ID: 490fc03b25318460cfc54456516ea2519c11d1aa-GL
Locale: en-US (nl_NL)

and in
Versie: 4.4.6.3 
Build ID: e8938fd3328e95dcf59dd64e7facd2c7d67c704d
Locale: nl_NL

and with
Version: 4.4.0.3
Build ID: de093506bcdc5fafd9023ee680b8c60e3e0645d7
Locale: nl_NL

DriverVersion: 13.251.0.0
DriverDate: 12-6-2013
DeviceID: PCI\VEN_1002&DEV_683D&SUBSYS_25561458&REV_00
AdapterVendorID: 0x1002
AdapterDeviceID: 0x683d
AdapterSubsysID: 0x25561458
DeviceKey: System\CurrentControlSet\Control\Video\{E47C2C57-9564-4982-9151-5BC6501332B9}\0000
DeviceString: AMD Radeon HD 7700 Series



User-Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Comment 1 Telesto 2017-04-30 08:32:44 UTC 
Created attachment 132964 [details]
Example file

Steps to reproduce can be be simplified:
1. Open Writer/Draw
2. Insert the attached image into Writer/Draw with Menu -> Insert -> Image
3. Crash
Comment 2 Telesto 2017-05-23 12:34:53 UTC 
Still repro with:
Version: 5.5.0.0.alpha0+
Build ID: d57e6cd9dcc96112994ca2b14ac45896e86b26e5
CPU threads: 4; OS: Windows 6.19; UI render: GL; 
TinderBox: Win-x86@42, Branch:master, Time: 2017-05-18_22:43:07
Locale: nl-NL (nl_NL); Calc: CL

and with
Version: 5.1.0.3
Build ID: 5e3e00a007d9b3b6efb6797a8b8e57b51ab1f737
CPU Threads: 4; OS Version: Windows 6.2; UI Render: GL; 
Locale: en-US (nl_NL)

Less prone to crashing (but will crash on some occasions)
Version: 5.0.6.3
Build ID: 490fc03b25318460cfc54456516ea2519c11d1aa-GL
Locale: en-US (nl_NL)

no crashes
Version: 5.0.0.5
Build ID: 1b1a90865e348b492231e1c451437d7a15bb262b
Locale: nl-NL (nl_NL)

Aron 're you able to confirm this
Comment 3 Xisco Faulí 2017-05-23 21:25:59 UTC 
Hi Telesto,
it seems no one has been able to reproduce it.
Would you mind providing a backtrace to see if any developer can fix it ?
Comment 4 Xisco Faulí 2017-07-11 08:29:32 UTC 
Setting to NEEDINFO until backtrace is provided
Comment 5 Telesto 2017-07-13 11:30:15 UTC 
Created attachment 134612 [details]
Backtrace

Version: 6.0.0.0.alpha0+
Build ID: 9f3814af7264ce90685a82cbf4eb015a38f22bf7
CPU threads: 4; OS: Windows 6.19; UI render: GL; 
TinderBox: Win-x86@39, Branch:master, Time: 2017-06-28_00:51:05
Locale: nl-NL (nl_NL); Calc: CL

I'm forcing OpenGL
DriverVersion: 13.251.0.0
DriverDate: 12-6-2013
DeviceID: PCI\VEN_1002&DEV_683D&SUBSYS_25561458&REV_00
AdapterVendorID: 0x1002
AdapterDeviceID: 0x683d
AdapterSubsysID: 0x25561458
DeviceKey: System\CurrentControlSet\Control\Video\{E47C2C57-9564-4982-9151-5BC6501332B9}\0000
DeviceString: AMD Radeon HD 7700 Series
Comment 6 Xisco Faulí 2017-07-14 09:02:10 UTC 
Hi Telesto,
It needs to be confirmed by someone else. Moving it back to UNCONFIRMED
Comment 7 Telesto 2017-09-05 15:15:19 UTC 
The issue is gone after a driver update. There is still something wrong in OpenGL mode. Some images are turning black at some point. I will file a new bug for that one. Closing as WFM

Version: 6.0.0.0.alpha0+
Build ID: fc61be93c60967bf1d6bcffcada8189016d4530e
CPU threads: 4; OS: Windows 6.29; UI render: GL; 
TinderBox: Win-x86@42, Branch:master, Time: 2017-09-04_23:40:52
Locale: nl-NL (nl_NL); Calc: CL