Bug 107621 - LibO hangs on flash screen when opening
Summary: LibO hangs on flash screen when opening
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.3.1.1 rc
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-05-04 11:02 UTC by andy
Modified: 2017-05-05 14:08 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
libreoffice profile (1.93 MB, application/zip)
2017-05-04 11:04 UTC, andy 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description andy 2017-05-04 11:02:02 UTC 
Description:
Unable to open libreoffice for one user under Unbuntu Unity or Ubuntu Gnome but works for another user. Have tried all Safe mode resets but still not working. Have tried deleting .config/libreoffice/ but still no reset

Steps to Reproduce:
1.Launch Libreoffice from dash - hangs
2.Launch Libreoffice from Terminal - hangs - no output in terminal
3.

Actual Results:  
Launch Libreoffice or any module and it just hangs on startup

Expected Results:
Should have opened Libreoffice!


Reproducible: Always

User Profile Reset: Yes - still hangs

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: safemode
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Builds ID: LibreOffice 5.3.1.2


User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.81 Safari/537.36
Comment 1 andy 2017-05-04 11:04:07 UTC 
Created attachment 133064 [details]
libreoffice profile
Comment 2 tommy27 2017-05-05 08:44:45 UTC 
does LibO 5.3.2.2 work on your computer?
Comment 3 andy 2017-05-05 10:27:35 UTC 
Uninstalled/Removed all LO and installed 5.3.2.2 from website (deb) Still works fine for one user but hangs for another on startup(Original problem).
Uninstalled/Removed all LO and installed Ubuntu Snap version 5.3.2.2 - now works for both users although for problem user Icon in dash is a ? rather than the LibreOffice icon?
Comment 4 Joel Madero 2017-05-05 14:08:22 UTC 
Closing as the original issue has been resolved with reinstall. Please create new bugs for new issues.