Bug 108009 - Can't save new file to WebDAV server via Save Remote
Summary: Can't save new file to WebDAV server via Save Remote
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.3.3.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: WebDAV
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Reported: 2017-05-22 20:06 UTC by Vitaliy Lotorev
Modified: 2023-10-15 03:16 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


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Description Vitaliy Lotorev 2017-05-22 20:06:02 UTC
Description:
I have enough access permission: I can create file using Windows Browser or KDE Dolphin via webdav.

Issue is also reproducible on CentOS 7 using LO 5.2.7 and the same WebDAV server.

Probably due to this issue exporting PDF also doesn't work:
exporting to PDF ends with similar error if remote PDF doesn't exist.
But once it uploaded via external browser, exporting to PDF finishes ok.

Steps to Reproduce:
1. Create new file (checked on Writer and Impress), 
2. click 'Save Remote File',
3. Choose WebDAV server
4. Click Save

Actual Results:  
Two dialogs appear one by one:

1)
Error saving the document Безымянный 1:
Error reading data from the Internet.
Server error message: 403 FORBIDDEN.

2)
Error saving the document Безымянный 1:
Object not accessible.
The object cannot be accessed
due to insufficient user rights.

Expected Results:
File to be save remotely successfully.


Reproducible: Always

User Profile Reset: No

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.81 Safari/537.36 OPR/45.0.2552.812
Comment 1 Xisco Faulí 2017-05-23 21:58:08 UTC
Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ?
You can install it alongsidethe standard version.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the master build
Comment 2 Vitaliy Lotorev 2017-05-27 21:38:36 UTC
> Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ?

I've checked C:\Users\anna\Desktop\master-2017-05-15_01.35.45_LibreOfficeDev_5.4.0.0.alpha1_Win_x86_en-US_de_ar_ja_ru_qtz.msi build: issue is reprocible.
Comment 3 Vitaliy Lotorev 2017-05-27 21:42:09 UTC
> I've checked 
> C:\Users\anna\Desktop\master-2017-05-15_01.35.45_LibreOfficeDev_5.4.0.0.alpha1_Win_x86_en-US_de_ar_ja_ru_qtz.msi 
> build: issue is reproducible.

Proper link is:
http://dev-builds.libreoffice.org/daily/master/Win-x86@62-TDF/2017-05-15_01.35.45/master~2017-05-15_01.35.45_LibreOfficeDev_5.4.0.0.alpha1_Win_x86_en-US_de_ar_ja_ru_qtz.msi
Comment 4 Vitaliy Lotorev 2018-07-04 21:02:13 UTC
Reproducible with Windows 7 and LibreOffice_6.0.5_Win_x64.msi
Comment 5 elenageorge 2018-10-17 08:51:34 UTC Comment hidden (spam)
Comment 6 Shulammite 2018-11-29 09:04:19 UTC
Bug confirmed.

  Version: 6.3.0.0.alpha0+ (x64)
  Build ID: 0f25a3c36f27fd51453b9a9115f236b83c143684
  CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; 
  TinderBox: Win-x86_64@42, Branch:master, Time: 2018-11-27_20:06:55
  Locale: zh-TW (zh_TW); UI-Language: en-US
  Calc: threaded
Comment 7 Mohammad Rashid 2019-06-20 10:18:37 UTC Comment hidden (spam)
Comment 8 Aron Budea 2019-07-06 03:59:02 UTC
Confirmed in LO 6.3 beta2 / Windows 7.

Similarly to bug 108010 this only occurs in the Remote Files dialog.
Comment 9 Shoaib khan 2019-11-15 10:09:23 UTC Comment hidden (spam)
Comment 10 QA Administrators 2021-11-15 04:01:21 UTC Comment hidden (obsolete)
Comment 11 Stéphane Guillou (stragu) 2023-03-17 22:30:31 UTC
I tested in both 6.3.6.2 and 7.4.6.2 and could not reproduce. I successfully saved a new file on a server via WebDAV.

Can Vitaliy, Shulammite or Aron test again in 7.4 to see if it is resolved? (Don't test in 7.5, there seems to be a new issue with WebDAV.)
Comment 12 QA Administrators 2023-09-14 03:05:54 UTC Comment hidden (obsolete)
Comment 13 QA Administrators 2023-10-15 03:16:26 UTC
Dear Vitaliy Lotorev,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp