Bug 108331 - Menu bar not displaying
Summary: Menu bar not displaying
Status: RESOLVED DUPLICATE of bug 107764
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2017-06-04 03:46 UTC by Andrew McGee
Modified: 2017-06-05 11:12 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Screen shot (138.08 KB, image/jpeg)
2017-06-04 03:46 UTC, Andrew McGee

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Description Andrew McGee 2017-06-04 03:46:56 UTC
Created attachment 133836 [details]
Screen shot

Windows 10 OS with latest intel 7 processor Kaby Lake.
LibreOffice will not display menu bar. I have tried to downgrade, reset profile and use latest 5.3 release; none of them work.

System Information report written at: 06/04/17 13:42:13
System Name: OFFICE
[System Summary]

Item	Value	
OS Name	Microsoft Windows 10 Home	
Version	10.0.15063 Build 15063	
Other OS Description 	Not Available	
OS Manufacturer	Microsoft Corporation	
System Name	OFFICE	
System Manufacturer	System manufacturer	
System Model	System Product Name	
System Type	x64-based PC	
System SKU	SKU	
Processor	Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)	
BIOS Version/Date	American Megatrends Inc. 3016, 27/12/2016	
SMBIOS Version	3.0	
Embedded Controller Version	255.255	
BaseBoard Manufacturer	ASUSTeK COMPUTER INC.	
BaseBoard Model	Not Available	
BaseBoard Name	Base Board	
Platform Role	Desktop	
Secure Boot State	On	
PCR7 Configuration	Binding Not Possible	
Windows Directory	C:\Windows	
System Directory	C:\Windows\system32	
Boot Device	\Device\HarddiskVolume2	
Locale	Australia	
Hardware Abstraction Layer	Version = "10.0.15063.0"	
User Name	OFFICE\Home Office	
Time Zone	E. Australia Standard Time	
Installed Physical Memory (RAM)	8.00 GB	
Total Physical Memory	7.86 GB	
Available Physical Memory	5.47 GB	
Total Virtual Memory	9.11 GB	
Available Virtual Memory	6.55 GB	
Page File Space	1.25 GB	
Page File	C:\pagefile.sys	
Device Encryption Support	Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable	
Hyper-V - VM Monitor Mode Extensions	Yes	
Hyper-V - Second Level Address Translation Extensions	Yes	
Hyper-V - Virtualization Enabled in Firmware	No	
Hyper-V - Data Execution Protection	Yes
Comment 1 V Stuart Foote 2017-06-04 07:10:01 UTC
Can not reproduce. Windows 10 Home 64-bit en-US, Windows 10 Pro 64-bit en-US with
Version: (x64)
Build ID: 3d9a8b4b4e538a85e0782bd6c2d430bafe583448
CPU Threads: 8; OS Version: Windows 6.19; UI Render: GL; Layout Engine: new; 
Locale: en-US (en_US); Calc: group

nor with

The Menu bar is well formed, at full screen or as frame.
Comment 2 Regina Henschel 2017-06-04 22:53:11 UTC
Please try whether disabling of OpenGL solves your problem. If yes, then it is likely a duplicate of bug 107764.

You can access the Options dialog by shortcut key Alt+F12, then LibreOffice, category View, section Graphics Output.
Comment 3 Andrew McGee 2017-06-05 10:02:08 UTC
Thank you Regina
Spent hours trying to get Libreoffice to work. Could find no information searching the net. The shortcut key Alt+F12 and then turning off OpenGL worked. Had to tab my way around the screen and use the spacebar to toggle the option off. The menu bar is now visible.

I have looked at bug 107764 and I would agree that it is a duplicate.
Comment 4 Regina Henschel 2017-06-05 11:12:22 UTC

*** This bug has been marked as a duplicate of bug 107764 ***