Bug 108415 - LO crashes when opening one special Document; all others work. Written in Version 5.3.2 and often used
Summary: LO crashes when opening one special Document; all others work. Written in Ver...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.3.3.1 rc
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-06-08 14:14 UTC by Dr. Eberhard Blanck
Modified: 2018-01-29 10:36 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
It is a List of our Digital Television Programs we can receive by our (cable)-provider (37.53 KB, application/vnd.oasis.opendocument.spreadsheet)
2017-06-11 14:49 UTC, Dr. Eberhard Blanck
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Dr. Eberhard Blanck 2017-06-08 14:14:46 UTC
Problem came up after installing Version 5.3.3 (Document was written under 5.3.2 and often used without any Problem). There begins a curious loop, when the Document should go opened: it is mentioned as failure which can be repaired. If I click the Repair-Button, it is declared as "ready", but a short time later LibreOffice is mentioned as "Crashed". All following measures, which are proposed to repair the crash, end in the "failure, which can be repaired" - loop I described. Other documents can be opened without problems, as well as th LO-Writer or the LO-Calc. What can I do? Sincerely Yours
                                               Dr. Eberhard Blanck
Comment 1 Julien Nabet 2017-06-08 15:54:28 UTC
If there's no confidential/private part in it, you can attach the file by using this link https://bugs.documentfoundation.org/attachment.cgi?bugid=108415&action=enter so we can try to reproduce this.

You may also rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try.
Comment 2 Dr. Eberhard Blanck 2017-06-11 14:49:10 UTC
Created attachment 133955 [details]
It is a List of our Digital Television Programs we can receive by our (cable)-provider

Meanwhile I uninstalled Libre Office and installed it new. The bug changed!
On my PC there are two accounts, one for internet activities and one for activities without internet. In the internet-section the bug has disappeared.
In the private section, there always comes up the message "the Document DigFernProg.ods is not yet restored, but we try to restore it". If I press the Button [start], I get nearly directly the Message "ready". If I push the button [ready], the wanted action begins (opening of Libre Office, opening a calc- or text-document)Of cause, this is not fatal, but boring! Proposal(s)?

E. Blanck
Comment 3 Julien Nabet 2017-06-11 14:52:16 UTC
You said you uninstalled and installed new LO version. Did you rename your LO directory profile (as indicated in my previous comment)?
Comment 4 QA Administrators 2018-01-02 10:15:19 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2018-01-29 10:36:25 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180129