Bug 108723 - Writer did not start
Summary: Writer did not start
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.2.7.2 release
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-06-23 21:07 UTC by joker_75
Modified: 2018-01-29 10:36 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description joker_75 2017-06-23 21:07:26 UTC
Description:
I've got 2 fresh installs of debian 9.0.1-i386-lxde 
one in a virtualbox and another on an old dell d400 laptop

on both the writer module wont start

the libre-office 5 logo apears, the red bar at the logo bottom sneaks till the end and then nothing happens anymore

all other modules running well (calc, impress etc.)

i pushed my virtualbox from stable to testing but the result is the same

Steps to Reproduce:
1.open menu
2.go to office
3.select writer with left click

same result when starting in cli with "libreoffice --writer"

Actual Results:  
the libre-office 5 logo apears, the red bar at the logo bottom sneaks till the end and then nothing happens anymore

Expected Results:
start writer


Reproducible: Always

User Profile Reset: No
because it is a fresh install without any customizing

Additional Info:
[Information automatically included from LibreOffice]
Locale: de
Module: StartModule
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: no
Builds ID: LibreOffice 5.2.7.2


User-Agent: Mozilla/5.0 (X11; Linux i686; rv:52.0) Gecko/20100101 Firefox/52.0
Comment 1 Xisco Faulí 2017-06-23 22:54:29 UTC Comment hidden (obsolete)
Comment 2 joker_75 2017-06-24 06:27:23 UTC
still the same issue

at first start the logo apeared a second time after the first red line
but writer still not starting

at first start it createt a file ".lock"
if i try to open it writer try to start without succes

if i open it with leafpad everything works well
Comment 3 tommy27 2017-06-24 07:03:20 UTC
try LibO 5.3.3

the 5.2.x branch you are using won't receive any more updates.
it's time to move to 5.3.x

maybe upgrading will fix the issue.

back to NEEDINFO.
revert it to UNCONFIRMED if issue persists
or change it to WORKSFORME if bug is gone
Comment 4 QA Administrators 2018-01-02 10:15:07 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2018-01-29 10:36:14 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180129