Bug 108791 - Comments with track changes deleted and crossed in Writer are wrongfully seen in MSO Word as if not deleted
Summary: Comments with track changes deleted and crossed in Writer are wrongfully seen...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: filters and storage (show other bugs)
Version:
(earliest affected)
5.4.0.1 rc
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: filter:doc
Depends on:
Blocks: DOC-Limitations Writer-Comments DOC-Track-Changes
  Show dependency treegraph
 
Reported: 2017-06-26 13:44 UTC by Aron Budea
Modified: 2023-01-23 17:09 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Sample DOC (23.00 KB, application/msword)
2017-06-26 13:44 UTC, Aron Budea
Details
Sample DOC and DOCX in MSO and LO (137.80 KB, image/png)
2020-06-09 10:13 UTC, Timur
Details
Sample saved as DOCX in MSO (21.17 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2020-06-09 10:14 UTC, Timur
Details

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Description Aron Budea 2017-06-26 13:44:03 UTC
Created attachment 134294 [details]
Sample DOC

- In Writer, open the attached DOC document having a single comment, with change tracking enabled.
- Delete comment and save the file.
- Reopen the document in Writer.

=> Comment is shown as deleted via a change. (can be accepted/rejected)
So far seems to be okay, but actually isn't, see conclusion...

- Open the document in Word (it shouldn't be).

=> Comment is there.
In Word 2013 the text is not shown, that is a different issue (bug 108772).

Conclusion:
This appears to be a functional difference, and possible file format limitation in Word, as comment addition/deletion is not tracked there.

Observed using LO 5.4.0.1 / Windows 7.
Comment 1 Aron Budea 2017-06-26 13:46:12 UTC
A little copy-paste error in second verification step: :)

- Open the document in Word.

=> Comment is there. (it shouldn't be)
Comment 2 Buovjaga 2017-06-28 17:46:15 UTC
(In reply to Aron Budea from comment #0)
> Conclusion:
> This appears to be a functional difference, and possible file format
> limitation in Word, as comment addition/deletion is not tracked there.

Yes:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_other/i-need-help-restoring-deleted-comments-on-a/15841ce1-bf70-4b42-85e0-2ae45574c3fa

Word's Track Changes feature doesn't track comments, either as they're added or as they're deleted. There's nothing in that copy of the document to restore.
Comment 3 Buovjaga 2017-06-28 18:24:50 UTC
Well we should keep this open anyway..
Comment 4 Aron Budea 2017-06-28 18:40:07 UTC
Yes, the correct behavior would be that the comment should be deleted without tracking.
Comment 5 QA Administrators 2018-06-29 02:45:55 UTC Comment hidden (obsolete)
Comment 6 Timur 2019-08-29 08:11:11 UTC Comment hidden (obsolete)
Comment 7 Justin L 2020-04-24 12:34:53 UTC
So with LO 7.0 and Word 2016, I don't reproduce for DOCX.  All I see is "something is delete" mark, but no visible comment (in "simple markup")

I get the same thing in LO 6.3, so perhaps Timur just needs  to turn off "All Markup"?

I do see the comment in DOC.
Comment 8 Timur 2020-06-09 10:13:50 UTC
Created attachment 161795 [details]
Sample DOC and DOCX in MSO and LO

Well, I'm not sure what's going on. 
With DOC, no comment in MSO with Simple markup and comment seen with All markup.
With DOCX from MSO, comment is seen in MSO both with Simple markup and All markup.

Should this mean it's just DOCX problem? Test LO 7.1+.
Comment 9 Timur 2020-06-09 10:14:32 UTC
Created attachment 161796 [details]
Sample saved as DOCX in MSO
Comment 10 Aron Budea 2021-01-29 03:13:41 UTC
(In reply to Justin L from comment #7)
> So with LO 7.0 and Word 2016, I don't reproduce for DOCX.  All I see is
> "something is delete" mark, but no visible comment (in "simple markup")
Which is not correct, is it? It should show no indication of any change that is related to comment addition/removal.
Comment 11 Stéphane Guillou (stragu) 2023-01-23 17:09:17 UTC
Following the steps in Description with a recent master build, using attachment 134294 [details] (so only reporting for DOC):

- Delete comment, save and reload in Writer: extra comment that says "Comment deleted" is added. Accepting all changes results in only the new comment remaining.
- Delete comment in Writer, save and open in MS Word: same results. Comment is there and there is no visual sign that its deletion was recorded, but its deletion can be accepted with the Accept button.

Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: cd20a17ab703e97191b4e3421527267ef82a704f
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded