Bug 108805 - With the SmART extension enabled, Draw and Impress will not start
Summary: With the SmART extension enabled, Draw and Impress will not start
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
4.2.8.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-06-27 05:13 UTC by Simon Reed
Modified: 2018-01-29 10:36 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Simon Reed 2017-06-27 05:13:21 UTC
Description:
If I try to launch Draw or Impress or LibreOffice and then try to create a Draw or Impress document, LibreOffice crashes.  Subsequent attempts to do so result in LibreOffice silently terminating.

I do not know when this problem began, it may be over a year it may have been the last upgrade.

When I disable the SmART extension, they both open OK.

I do not remember when I installed the SmART extension.

Steps to Reproduce:
1. Have SmART 0.9.4 installed.
2. Try to start Draw or Impress v4.2.8,2


Actual Results:  
I get a crash dialog box the first time.  After that LibreOffice silently terminates.

Expected Results:
Draw or Impress to start up normally.


Reproducible: Always

User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: DrawingDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Builds ID: LibreOffice 4.2.8.2


User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko/20100101 Firefox/54.0
Comment 1 Simon Reed 2017-06-27 05:17:19 UTC
This is the extension causing the problem:
https://extensions.libreoffice.org/extensions/smart

I remember now I installed it a few years ago when wanting to have the same functionality as you get in Visio.
Comment 2 Xisco Faulí 2017-06-27 08:19:41 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2018-01-02 10:15:07 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2018-01-29 10:36:13 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180129