Bug 108846 - FILEOPEN PPTX Fuzzy images when viewed in Impress
Summary: FILEOPEN PPTX Fuzzy images when viewed in Impress
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
4.3.0.4 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: filter:pptx, regression
Depends on:
Blocks: PPTX
  Show dependency treegraph
 
Reported: 2017-06-28 23:11 UTC by Kevin Evans
Modified: 2019-02-20 06:15 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Attached 2 dfiles, PPTX and a snip from LO IMpress (3.97 MB, application/msword)
2017-06-29 20:48 UTC, Kevin Evans
Details
Single page PPTX file showing clear image (94.75 KB, application/vnd.openxmlformats-officedocument.presentationml.presentation)
2017-06-30 12:13 UTC, Kevin Evans
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Kevin Evans 2017-06-28 23:11:26 UTC
Description:
Images copy and pasted in from Visio 2013 using Powerpoint 2013 and then when viewed in Impress show as "fuzzy". Almost as if there were two images (of the same data) slightly offset from each other.

When viewed using Powerpoint 2013...images show OK.

This happens over multiple .pptx files.

Steps to Reproduce:
1. Use Visio to produce block diagrams.
2. Select all in Visio
3. Ctrl/C
4. Switch to Powerpoint and paste the clipboard
5. Save the .pptx file
6. Open in Impress

Actual Results:  
"Fuzzy" images in IOmpress

Expected Results:
Sharp images!


Reproducible: Always

User Profile Reset: Yes

Additional Info:
Profile reset did NOT fix the problem. In fact, various parts of the diagrams vanished.


User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
Comment 1 Buovjaga 2017-06-29 14:25:19 UTC
Please attach an example pptx.

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the document.
Comment 2 Kevin Evans 2017-06-29 20:48:49 UTC
Created attachment 134396 [details]
Attached 2 dfiles, PPTX and a snip from LO IMpress

I use Office on my desktop and LO on my laptop.

The PPTX file shows perfectly in Powerpoint 2013. The other file I loaded into LO  Impress on the laptop, clipped part of the image and pasted it into Wordpad.
Comment 3 Buovjaga 2017-06-30 12:08:02 UTC
You only attached an RTF file.
Comment 4 Kevin Evans 2017-06-30 12:13:48 UTC
Created attachment 134413 [details]
Single page PPTX file showing clear image
Comment 5 Buovjaga 2017-06-30 12:27:42 UTC
Reproduced, but only on Windows.

Version: 5.4.0.1 (x64)
Build ID: 962a9c4e2f56d1dbdd354b1becda28edd471f4f2
CPU threads: 4; OS: Windows 6.19; UI render: default; 
Locale: fi-FI (fi_FI); Calc: group

Version: 6.0.0.0.alpha0+ (x64)
Build ID: e0f67add2ec56706ce06a03572535266f21c0303
CPU threads: 4; OS: Windows 6.19; UI render: default; 
TinderBox: Win-x86_64@42, Branch:master, Time: 2017-06-27_23:04:56
Locale: fi-FI (fi_FI); Calc: group

Arch Linux 64-bit, KDE Plasma 5
Version: 6.0.0.0.alpha0+
Build ID: 98befbb26217b0bf3f35354e418a355280c52cfc
CPU threads: 8; OS: Linux 4.11; UI render: default; VCL: kde4; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group
Built on June 29th 2017
Comment 6 Kevin Evans 2017-09-18 01:52:09 UTC
Any word on a possible fix for this issue?

Thanks,

Kevin
Comment 7 Buovjaga 2017-09-18 08:19:43 UTC
(In reply to Kevin Evans from comment #6)
> Any word on a possible fix for this issue?

That's not what the needinfo status is for: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

Yet, now I did more testing and noticed it is imported correctly in version 3.5, so this is a regression.

Sadly, we don't have bibisect repositories for versions earlier than 4.3.

Already bad in
Version: 4.3.0.0.beta1
Build ID: b7cfa1eab1cb1e94f71d6df6612b73f231d0bf92
Comment 8 Kevin Evans 2017-09-18 10:36:37 UTC
Apologies for using the NEEDINFO incorrectly.

I installed V5.3.6.1 yesterday on my laptop and noticed that the bug was still there, hence the question.

Regards,

Kevin
Comment 9 Kevin Evans 2017-12-01 04:31:19 UTC Comment hidden (no-value)
Comment 10 Kevin Evans 2018-02-15 13:13:38 UTC
So, will there ever be a fix for this issue. I have meetings in DC next week. Therefore, I will download Open Office and see if a similar problem exists with it. I may have to switch to OO.

Regards,

Kevin
Comment 11 Buovjaga 2018-02-15 13:14:57 UTC
(In reply to Kevin Evans from comment #10)
> So, will there ever be a fix for this issue. I have meetings in DC next
> week. Therefore, I will download Open Office and see if a similar problem
> exists with it. I may have to switch to OO.

You could also use Linux, where this problem does not exist.
Comment 12 Kevin Evans 2018-02-15 23:59:56 UTC
You cannot be serious? Or maybe you can.....switching to Linux to avoid an application bug?

Doesn't matter anymore I uninstalled LO and bought a copy of Office for the laptop...which does work.

Kevin
Comment 13 Buovjaga 2018-02-16 07:25:15 UTC
(In reply to Kevin Evans from comment #12)
> You cannot be serious? Or maybe you can.....switching to Linux to avoid an
> application bug?

You don't have to switch. Virtual machines work as well.
Comment 14 Kevin Evans 2018-02-19 01:17:32 UTC
I am a retired software developer. I certainly don't want to get into VMs or other OS installations etc, etc.

Just needed a piece of software that worked for me.

Kevin
Comment 15 QA Administrators 2019-02-20 03:48:17 UTC Comment hidden (obsolete)
Comment 16 Kevin Evans 2019-02-20 03:54:15 UTC
Sorry, but this has been over 18 months since I reported this. As mentioned in an earlier comment...I uninstalled LO and purchased Office to use instead. It works fine. I could NOT keep going out to customers with graphics that were NOT readable.

So, I don't have LO installed or the inclination to go and get it again just to test this bug that had zero action for a long time.
Comment 17 Buovjaga 2019-02-20 06:15:39 UTC
(In reply to Kevin Evans from comment #16)
> Sorry, but this has been over 18 months since I reported this. As mentioned
> in an earlier comment...I uninstalled LO and purchased Office to use
> instead. It works fine. I could NOT keep going out to customers with
> graphics that were NOT readable.
> 
> So, I don't have LO installed or the inclination to go and get it again just
> to test this bug that had zero action for a long time.

I have good news for you: the bug is gone in LibreOffice 6.2.0 on Windows!