Description: I was hoping the newer version would fix the scanner problem. It did not. On Ubuntu OS, AMD10, 32gb and HP-OfficeJet-7610-series. Writer>Insert>Media>Scan>Select Source>Scan ...Crash. I switched to hpaio:/net/officejet_7610_series?ip=10.0.0.2&queue=false and got it to scan. Now I see Six blue dots on the screen but no image. How do I set the image frame? Click on anchor and nothing. Right click and see Anchor settings. I have to use Gscan to scan a document. Steps to Reproduce: 1.WriterInsert>Media>Scan>Select Source>Scan ...Crash. 2.WriterInsert>Media>Scan>Select Source>Preview...nothing 3.Change printer device. Still no preview, cannot anchor image..cannot see it. Actual Results: 1.WriterInsert>Media>Scan>Select Source>Scan ...Crash. 2.WriterInsert>Media>Scan>Select Source>Preview...nothing 3.Change printer device. Still no preview, cannot anchor image..cannot see it. Expected Results: Image on document. Reproducible: Always User Profile Reset: No Additional Info: Image is on scanner. Gscan2pdf picks it up fine. I have 6 blue dots but cannot anchor image that is not visible. User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko/20100101 Firefox/54.0
I cannot confirm it for Windows 7 and LO 5.4. The menu sequence is different here: Writer > Insert >Media > Scan> Select Source. Now there is no option "Scan", but a window pops up with a list of input devices, where I can select my scanner.
I can't reproduce it in Version: 6.0.0.0.alpha0+ Build ID: 50799a721c7ddcf9475a1b79984ed64ddd7cdf57 CPU threads: 4; OS: Linux 4.8; UI render: default; VCL: gtk3; Locale: ca-ES (ca_ES.UTF-8); Calc: group with no scanner installed. Could you please download a debug build from http://dev-builds.libreoffice.org/daily/master/ ( the ones with dbg in the end ) and get a backtrace as explained in here: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace
Created attachment 135333 [details] screenshot1 I have to go to this menu to select the network printer every time.
Created attachment 135334 [details] screenshot2 When I have selected the network printer I can then scan the document. I get the setting dots but no image.
Created attachment 135335 [details] screenshot3 This is as close as I can get to a bug report. Cannot find bng file to download in the link provided. 404 error.
Created attachment 135336 [details] screenshot4 Ubuntu 16.04 LTS and the latest LO Writer. Could not scan on earlier versions as well. I can scan using Gscan2PDF Program and Scanner works well.
Do you use http://hplipopensource.com/hplip-web/index.html ?
Okay, Before driver update no crash, after update no crash. But still cannot see image. Scanner scans as usual but no preview and no image. No change after driver update.
Created attachment 135980 [details] download error? I think it loaded. After I downloaded I clicked run and it opened up in Gedit then the run bar moved across the screen. Then this error showed up. I did not edit the file.
Created attachment 135981 [details] Preview error as usual. Preview error.
Created attachment 135982 [details] Blue dots with anchor Anchor does nothing. double click sends me to the properties menu. Blue dot frame but no image.
Ubuntu and Office are updated as of the latest to date, before Printer update.
Could you please download a debug build from here: http://dev-builds.libreoffice.org/daily/master/ ( the ones with -dbg at the end ), and get a backtrace as explain here: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace ?
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180731
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20180903