Description: When I try to print from LO (mostly Writer), a print job is sent to the printer. The print dialogue disappears shortly after (it also disappears from the task bar). The printer makes a short sound, but then immediately stops and flashes the red light. I sometimes see in the 'Printers' config screen that it says 'Out of Paper', while there is lots of paper present. This only happens for documents with text. Empty pages seem to print just fine. The files are stored on a NFS share on the network. Other applications (Firefox (printing of emails), texteditor (Pluma)) print just fine. Holding a button on the printer for some seconds prints the test page just fine. This problem has started some weeks ago - I am sorry, I don't know when exactly and if it was after a certain update. Printer config hasn't changed. Also in LO, documents and printer settings have not changed. It is A4 and the default tray. Steps to Reproduce: 1. Open a non-empty page in Writer or Calc. 2. Print. Actual Results: A click is heard from the printer, after which the printer immediately stops and flashes a red light. Expected Results: Print the document. Reproducible: Sometimes User Profile Reset: Yes, I reset the profile, but didn't fix the problem. I have the same problem, though less frequently it seems, on the other computer in the office. Additional Info: Ubuntu Mate 16.04.2 Linux 4.10.0-28-generic LO Version: 5.1.6.2 Build ID: 1:5.1.6~rc2-0ubuntu1~xenial2 CPU Threads: 2; OS Version: Linux 4.10; UI Render: default; Locale: en-ZA (en_ZA.UTF-8) Printer: Samsung M2835dw Printer connected via: dnssd://Samsung%20M283x%20Series%20(SEC30CDA7F3427B)._printer._tcp.local/ The files are stored on an NFS drive on the network. I edit them and then try to print them. User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko/20100101 Firefox/54.0
5.1.X and 5.2.X versions are EOL. Could you give a try to a recent LO version? (last stable one is 5.3.4) I think you find it on LO ppa (see https://launchpad.net/~libreoffice/+archive/ubuntu/ppa)
s/you find it/you may find it/
I installed the indicated fresh LO installation. Printing seems fine now. However, I could not open any of the locked documents at all. I had to go on the other computer with the 'original' version of LO, undo the locking of the file and save the file (on the NFS share). After that, I could open the file on the new LO (after having commented out two lines in /usr/bin/soffice) and it works just fine now. I suppose that locking/ accessibility of the files might have somehow been an issue. This bug report can be closed as the issue is no longer current for me and I can no longer test it. As a final comment from my side: It seems to me that the combination of marking files as 'Read Only', NFS, and different versions of LO seem to makes files pretty much inaccessible.
(In reply to e.lodewijks from comment #3) > I installed the indicated fresh LO installation. > > Printing seems fine now. > > However, I could not open any of the locked documents at all. > > I had to go on the other computer with the 'original' version of LO, undo > the locking of the file and save the file (on the NFS share). > > After that, I could open the file on the new LO (after having commented out > two lines in /usr/bin/soffice) and it works just fine now. > > I suppose that locking/ accessibility of the files might have somehow been > an issue. > > This bug report can be closed as the issue is no longer current for me and I > can no longer test it. > > As a final comment from my side: > It seems to me that the combination of marking files as 'Read Only', NFS, > and different versions of LO seem to makes files pretty much inaccessible. s/any of the locked files/any of the 'Read Only' files/