Bug 111527 - I can't extract Pdf
Summary: I can't extract Pdf
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected)
3.3 all versions
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2017-08-08 18:41 UTC by Stéphanie
Modified: 2017-08-10 07:36 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Pdf creation (1.19 MB, application/vnd.oasis.opendocument.text)
2017-08-09 18:43 UTC, Stéphanie
Pdf created with the file without any modification on it (1.37 MB, application/pdf)
2017-08-10 07:36 UTC, m.a.riosv

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Description Stéphanie 2017-08-08 18:41:16 UTC
It's impossible to extract any pdf.

Steps to Reproduce:
1. I open a libre office doc
2. I try to create a pdf
3. No pdf is created

Actual Results:  
No pdf can be created

Expected Results:
A pdf version

Reproducible: Always

User Profile Reset: No

Additional Info:

User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36
Comment 1 m.a.riosv 2017-08-08 21:55:16 UTC
Please what is your LibreOffice version.

What steps do you follow to create the pdf?
Comment 2 Stéphanie 2017-08-09 05:35:38 UTC
I have version 5.3.5, i tried version 5.2.7 today and i could not create pdf too. Here is the exact procedure: I click on file, then I choose to export in pdf format, then I click on export and then I have an error message and no pdf is created.
Comment 3 m.a.riosv 2017-08-09 09:09:33 UTC
Please try in safe mode Menu/Help/Restart in Safe Mode
Comment 4 Stéphanie 2017-08-09 16:16:12 UTC
Ok I just tried it worked when I create a new document but I did not succeed with my old document
Comment 5 Stéphanie 2017-08-09 16:21:49 UTC
(sorry for my english i'm a french speaker)
Comment 6 m.a.riosv 2017-08-09 17:01:34 UTC
Can you attach a file showing the issue. Remember to eliminate any private information in it, this is a public place.
Comment 7 Stéphanie 2017-08-09 18:43:54 UTC
Created attachment 135364 [details]
Pdf creation
Comment 8 m.a.riosv 2017-08-10 07:36:57 UTC
Created attachment 135397 [details]
Pdf created with the file without any modification on it

I have not issues exporting to pdf.