Bug 111628 - LibreOffice can't start on Windows 7
Summary: LibreOffice can't start on Windows 7
Status: RESOLVED DUPLICATE of bug 108580
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
(earliest affected) release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2017-08-10 09:12 UTC by Luis
Modified: 2017-08-10 20:30 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Luis 2017-08-10 09:12:42 UTC
LibreOffice can't start in a corporate PC with Windows 7.
A message appears saying it is missing api-ms-win-crt-runtime-l1-1-0.dll
Comment 1 Luis 2017-08-10 12:16:58 UTC
This problem can be solved installing Microsoft patch KB2999226.
In my particular situation this has not been possible.
I had to install "Microsoft Visual C++ 2015 Redistributable Update 3":


I don't mark this bug as RESOLVED because maybe this issue can be addressed in the installation package.
Comment 2 Jacques Guilleron 2017-08-10 13:00:19 UTC
Hi Luis,

Did you install the 64 bits version?
Comment 3 Luis 2017-08-10 13:13:23 UTC
No. I Installed 32 bits version:

Id. de compilación: 7556cbc6811c9d992f4064ab9287069087d7f62c
Subproc. CPU: 2; SO: Windows 6.1; Repres. IU: predet.; 
Configuración regional: es-ES (es_ES); Calc: group
Comment 4 Jacques Guilleron 2017-08-10 13:35:59 UTC
Thank you, Luis. Set Status to Unconfirmed.
Comment 5 stulovd 2017-08-10 15:42:11 UTC
Same situation on x64 version. Installation of vcredist2015_x64 solves trouble, but need to fix this in installation
Comment 6 Aron Budea 2017-08-10 20:30:55 UTC
Let's trace this issue in bug 108580.

*** This bug has been marked as a duplicate of bug 108580 ***