One of our users have a specific issue on her computer:
When opening a specific odt file, some images are displayed zoomed even thought the parameters are correctly set.
We tried to reinstall LibreOffice suite, but the problem persist.
All the OS configurations are the same (Win7 64bit) and all the LibreOffice on the network are the same aswell : 22.214.171.124
And still, only this computer present this issue.
You can find picture
Steps to Reproduce:
Reproduce every time on this specific computer with this file.
Can't reproduce it on other computers with same OS and same LibreOffice version & profile.
Image is displayed zoomed in the frame.
Normal display like on every other computers
User Profile Reset: Yes.
Actually we tried resetting everything linked to LibreOffice without results.
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Created attachment 135446 [details]
Normal display on other computers of our network.
Created attachment 135447 [details]
Bugged display on user computer
Bugged display on user computer
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it.
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Created attachment 135464 [details]
Sample of the "faulty" slide
(In reply to Xisco Faulí from comment #3)
> Thank you for reporting the bug. Please attach a sample document, as this
> makes it easier for us to verify the bug.
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' once the requested document is provided.
> (Please note that the attachment will be public, remove any sensitive
> information before attaching it.
> FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help
> on how to do so.)
Thank you in advance.
Windows versions seems to be different between both screen copies. Are sure that the computer with the bugged display is running W7?
Set status to NEEDINFO, please set it back to UNCONFIRMED once requested
informations are provided.
Best regards. JBF
Yes it's a W7 with the same Windows version than the other one.
It's just the "Windows Classic" Theme. But on my computer, with the same classic theme, the image in the frame still display correctly... :/
I noticed this image is cropped.
In the problematic computer, LibreOffice does not have OpenGL enabled? Tools - Options - LibreOffice - View - Use OpenGL for all rendering
Is it possible to try with 5.4 temporarily in the machine or is it tied to a network deployment?
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
I would start by thanking everyone who spent time trying to resolve this "bug".
I finally found what was in fault, and I apologize because it was not totally because of Libre Office.
So the problem was coming from a Windows display feature.
When you open Control Panel -> Display, you can choose to enlarge text and other things by choosing "Small"(default)/"Medium".
If you select Medium, LibreOffice will correctly enlarge the text and most of the objects, but so will not be resized correctly. It might be fix though in the new version but I can't try it for now.
With this settings set to "Small" the file is displayed correctly.
Thanks for your help anyway, hope this can help someone else.