Bug 112013 - impossible to run V5.35 after install; impossible to save file in V5.4 ==> crash
Summary: impossible to run V5.35 after install; impossible to save file in V5.4 ==> crash
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.3.5.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2017-08-24 18:14 UTC by bdl83
Modified: 2018-05-02 15:51 UTC (History)
2 users (show)

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Description bdl83 2017-08-24 18:14:03 UTC
impossible to open libreoffice 5.3.5 after installation.
It  send message:" le point d’entrée de procédure GetLogicalProcessorInformation est introuvable dans la bibliothèque de liaisons dynamique KERNELL32.dll 

i try V 5.403 it is impossible to save a file from writer or calc
soffice crash and ask to reboot in mode "sans echec" but it is also the same bug
Comment 1 Aron Budea 2017-08-26 23:00:42 UTC
Is this Windows XP, and if it is, do you have SP3 installed, which is the minimal requirement?
Comment 2 Buovjaga 2017-09-08 15:43:19 UTC
Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 3 QA Administrators 2018-04-04 13:08:49 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2018-05-02 15:51:36 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180502