Bug 112362 - requesting save as or export as PDF causes immediate crash
Summary: requesting save as or export as PDF causes immediate crash
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.3.3.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-09-13 06:11 UTC by Dave Davey
Modified: 2018-05-02 15:52 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Dave Davey 2017-09-13 06:11:13 UTC
Description:
Can open and save a file in same format, but if I try to "Save as", the
following happens:  Open file dialog, scroll down to "Save as", when it is
highlighted, release button and immediately get a crash.  If I try to do
"Export as PDF", I get to the PDF Options panel, but if I click on
the Export button, I get an immediate crash.  It may be relevant that I am
using twm, not gnome or KDE.

Steps to Reproduce:
1. Open any file the writer will handle: .odt .odg .doc .docx etc
2. File->Save as
3.

Actual Results:  
crash (Fatal exception: Signal 5)

Expected Results:
Write a file/


Reproducible: Always

User Profile Reset: yes

Additional Info:


User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0 SeaMonkey/2.46
Comment 1 Xisco Faulí 2017-09-17 10:08:17 UTC
Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Comment 2 QA Administrators 2018-04-04 13:09:38 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2018-05-02 15:52:31 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180502