If you open the file, you get "Husseini, S. M. M.", "O'Brien, C." and "International Journal of Operations & Production Management" in blue color and underlined, which is not how Word (and some others) render it.
Steps to Reproduce:
Please see description
The Word, that have hyperlinks, are supposed to be black and without underlines.
User Profile Reset: No
User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
Created attachment 136363 [details]
Created attachment 136364 [details]
Thanks for reporting this issue.
It seems like a dupe of bug 43017
*** This bug has been marked as a duplicate of bug 43017 ***