Bug 112591 - Crash in: dui70.dll
Summary: Crash in: dui70.dll
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.4.1.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-09-23 13:30 UTC by William
Modified: 2018-05-02 15:51 UTC (History)
1 user (show)

See Also:
Crash report or crash signature: ["dui70.dll"]


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Description William 2017-09-23 13:30:13 UTC
This bug was filed from the crash reporting server and is br-08aa9bd6-d62f-4b91-83b4-8402f6d9c78f.
=========================================

  I have discovered that libreoffice.org recently has not been dropping any memory when I close a writer window.  It only adds to memory when I open a new file, until I close all libreoffice open files Write and Calc. Or it reaches a max memory and locks up.

It only started this behavior after the last update.

Thanks for looking into this.
Comment 1 Xisco Faulí 2017-09-23 19:29:57 UTC
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Comment 2 Timur 2017-09-28 16:54:09 UTC
58 reports in Windows from 5.2.2 to 5.4.1.
Looks serious. We can't say if is't fixed in 6.0+.
What we need are steps to reproduce this.
Comment 3 QA Administrators 2018-04-04 13:08:28 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2018-05-02 15:51:20 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180502