Bug 113476 - Cannot open, repair or remove LibreOffice 5.4.2 in Windows XP
Summary: Cannot open, repair or remove LibreOffice 5.4.2 in Windows XP
Status: RESOLVED DUPLICATE of bug 112928
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2017-10-27 08:37 UTC by John Esslemont
Modified: 2017-10-27 09:04 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description John Esslemont 2017-10-27 08:37:55 UTC
Having used LibreOffice 5.4.1 without problems under Windows XP for some months I upgraded to 5.4.2. If I attempt to run Libre Office, or open any file that uses it, the LibreOffice banner appears briefly with a message "Synchronising repository for shared extensions" then disappears and nothing else happens. If I use Windows add/remove facility to get to the LibreOffice installation Wizard neither "repair" or "remove" seems to have any effect. I would happily return to 5.4.1, and still have the installation download, but that tells me I can't install the earlier version without removing the later version (which I can't do). If I attempt to close the Windows add/remove program I get a message "rundll32.exe not responding".

Actual Results:  
See description above

Expected Results:
See description above

Reproducible: Always

User Profile Reset: No

Additional Info:

User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
Comment 1 Xisco Faulí 2017-10-27 09:04:59 UTC

*** This bug has been marked as a duplicate of bug 112928 ***