Bug 113650 - PRINTING - After a document is printed in landscape cannot switch back to in portrait format
Summary: PRINTING - After a document is printed in landscape cannot switch back to in ...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.3.6.1 release
Hardware: Other Mac OS X (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-11-04 21:31 UTC by johnallen7@bellsouth.net
Modified: 2018-07-31 09:41 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description johnallen7@bellsouth.net 2017-11-04 21:31:08 UTC
Description:
Somehow printing gets stuck in landscape format.  Subsequent documents are printed landscape orientation, but text does not cover page width.  This happens with the printer, but not PDF rendering, and print preview also shows correct format.  Incorrect format occurs in print dialog and printout.

Steps to Reproduce:
1. Open a document and set page format to landscape
2. Print document, and verify it is printed landscape
3. Open a different document that is set to portrait format
4. Print this document - is it portrait or landscape?

Actual Results:  
The document is printed sideways, but width of text does not change.

Expected Results:
Document in step 4 should be printed in portrait format.


Reproducible: Always


User Profile Reset: No



Additional Info:
Printer is Epson Workforce 633.  Latest print driver (v13) in place, and tried reinstalling printer driver.  Reported bug not seen with other application. or previous version of OpenOffice.  Recently updated OS to v.10.13 High Sierra.


User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.75 Safari/537.36
Comment 1 Alex Thurgood 2017-11-06 08:53:33 UTC
@John : does this occur with any document, or only certain types, or just certain particular documents ?

See also bug 92190
Comment 2 Alex Thurgood 2017-11-06 08:54:31 UTC
And also bug 68032
Comment 3 TT 2017-12-04 05:01:40 UTC
I'm affected by this as well.  It looks like a known problem: https://ask.libreoffice.org/en/question/121393/libreoffice-540-writer-portrait-document-prints-as-landscape/

The work-arounds listed on that page do work for me, but they are very inconvenient.
Comment 4 TT 2017-12-04 05:07:59 UTC
I think this bug might be a duplicate of bug 98114.
Comment 5 Dex 2017-12-20 18:15:48 UTC
Mac Computer OSX 10.11.6 -- I can never make a text document (haven't tried any others) print in Portrait. No matter what I try it prints in Landscape in a manner unusable for communications to the recipient. I have yet to ever print a portrait oriented page.

I found if I go through gyrations of making it a PDF document, it will usually be in portrait.  Too much hassle. Why can I not set it to Portrait and have it come out in Portrait, so I can fold it, put in an envelope and mail it?
Comment 6 QA Administrators 2018-07-03 14:15:54 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2018-07-31 09:41:58 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180731