Bug 114125 - UI hangs / lockup when saving files
Summary: UI hangs / lockup when saving files
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.4.3.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Performance
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Reported: 2017-11-29 00:43 UTC by Colin Close
Modified: 2022-12-29 05:33 UTC (History)
3 users (show)

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Description Colin Close 2017-11-29 00:43:10 UTC
In OpenMnadriva Lx3.03 all office applications with the exception of impress fail to save files in the LO native format. Files may be saved in other formats without issue. A backtrace and more information may be found here https://issues.openmandriva.org/show_bug.cgi?id=2259
Exporting the variable VCL_NO_THREAD_SCALE=1 fixes the issue.
Thanks to vmiklos for the workaround
Comment 1 Kevin Suo 2017-12-01 12:54:27 UTC
Changed summary for better search.
Comment 2 Kevin Suo 2017-12-01 13:14:16 UTC
Set to NEW as it had been confirmed by several people on the other bug tracker.
Added keyword haveBacktrace.
Comment 3 Colin Close 2017-12-06 22:33:52 UTC
See comment 40 on this bug for new information.
https://issues.openmandriva.org/show_bug.cgi?id=2259
The failing code has been isolated.
Comment 4 QA Administrators 2018-12-07 03:47:36 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2020-12-07 04:12:31 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2022-12-08 03:25:36 UTC
Dear Colin Close,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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