Bug 114128 - OpenGL: Mouse pointer focus look like shifted
Summary: OpenGL: Mouse pointer focus look like shifted
Status: RESOLVED DUPLICATE of bug 107764
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: VCL-OpenGL
  Show dependency treegraph
Reported: 2017-11-29 09:07 UTC by Stefano
Modified: 2017-11-30 01:57 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Wrong pointer position (21.57 KB, image/jpeg)
2017-11-29 09:15 UTC, Stefano

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Description Stefano 2017-11-29 09:07:50 UTC
Hello, it seem like the focus of the mouse pointer is not where is should be, for example when i want to click an icon on top bar  my mouse pointer should be like 30px under this icon, the same with calc, for select a cell i shoul move my pointer un cell under it so when i click it take the focus on the one above.
and in general the label on the gui ist look like not well focused.

i alredy try to uninstall and reinstall and reset progil

my hw:
dell xp 15 fullhd
dell u3411 as monitor connected troghut display port and a dock station

Steps to Reproduce:
1.just oopen some libre office app
2.try to click something liek save icon

Actual Results:  
click get ignored becasuse the calculated position of the cursor is above the real one

Expected Results:
click the icon

Reproducible: Always

User Profile Reset: Yes

OpenGL enabled: Yes

Additional Info:

User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36
Comment 1 Stefano 2017-11-29 09:15:54 UTC
Created attachment 138054 [details]
Wrong pointer position
Comment 2 Kevin Suo 2017-11-29 10:54:36 UTC
Please  copy  paste the information on Help - About  Libreoffice.

Also disable OpenGL at Tools - Options - Libreoffice  - View to see If the problem is still there.
Comment 3 Stefano 2017-11-29 11:14:24 UTC
i will like but another problem is which the top bar is not visible. i just noticed now even the bottom bar look cutted
Comment 4 Stefano 2017-11-29 11:20:52 UTC
Good news: i disabled opengl via regedit and now it look like working good

so here is the copy and paste

Versione: (x64)
Build ID: 92a7159f7e4af62137622921e809f8546db437e5
Thread CPU: 8; SO: Windows 6.19; Resa interfaccia: predefinito; 
Versione locale: it-IT (it_IT); Calc: group

it still a bit hard to do but if someone need to know the reg key is here

Windows Registry Editor Version 5.00


Comment 5 Kevin Suo 2017-11-29 13:32:23 UTC
So It seems that you are An IT expert. What is your GPU driver and what is the driver version?

You can attach the opengl_device.log file. It may be located in AppData\Roaming\LibreOffice dir.
Comment 6 Stefano 2017-11-29 14:32:06 UTC
opengl device log contain only this:

DriverDate: 4-21-2017
DeviceID: PCI\VEN_8086&DEV_591B&SUBSYS_07BE1028&REV_04
AdapterVendorID: 0x8086
AdapterDeviceID: 0x591b
AdapterSubsysID: 0x07be1028
DeviceKey: System\CurrentControlSet\Control\Video\{0EC12501-C9EC-11E7-A563-B6E463824EE3}\0001
DeviceString: Intel(R) HD Graphics 630

btw this laptop have dual card.. that intel hd graphic and u can see the driver version relased from dell
and a nvidia gtx1050 driver version 388.31 updated this morning
Comment 7 Aron Budea 2017-11-30 01:57:48 UTC
This looks like a duplicate of bug 107764, and your driver is among the affected versions (see bug 107764 comment 23).
It is reported fixed with drivers or (see bug 107764 comment 78), please update your drivers to a newer one, and try again.

If the issue is not fixed for you afterwards, please comment in the other bug report.

*** This bug has been marked as a duplicate of bug 107764 ***