Bug 114574 - FILEOPEN PDF Import: Sheet music breaks
Summary: FILEOPEN PDF Import: Sheet music breaks
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
3.6.7.2 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL: https://www.helbling.at/media/catalog...
Whiteboard:
Keywords: filter:pdf
Depends on:
Blocks: PDF-Import-Draw
  Show dependency treegraph
 
Reported: 2017-12-19 22:26 UTC by Robert Pollak
Modified: 2025-06-06 03:10 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
The problematic sheet music file (311.53 KB, application/pdf)
2017-12-19 22:28 UTC, Robert Pollak
Details
Screenshot of LO Draw with the broken import (206.87 KB, image/png)
2017-12-19 22:31 UTC, Robert Pollak
Details
How Firefox renders the first page (seemingly correct) (236.94 KB, image/png)
2017-12-19 22:33 UTC, Robert Pollak
Details

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Description Robert Pollak 2017-12-19 22:26:57 UTC
Description:
Importing the attached file C7505_Silent Night_O jesulein zart.pdf into LO Draw gives strange symbols, see the screenshot.

Steps to Reproduce:
1. Open the attached C7505_Silent Night_O jesulein zart.pdf with LO Draw.


Actual Results:  
I see strange symbols instead of the musical symbols, see the screenshot.

Expected Results:
I see pages of sheet music, as e.g. rendered by Firefox.


Reproducible: Always


User Profile Reset: No



Additional Info:
The file is from https://www.helbling.at/?pagename=product&product=C7505#toc .


User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
Comment 1 Robert Pollak 2017-12-19 22:28:03 UTC
Created attachment 138536 [details]
The problematic sheet music file
Comment 2 Robert Pollak 2017-12-19 22:31:29 UTC
Created attachment 138537 [details]
Screenshot of LO Draw with the broken import
Comment 3 Robert Pollak 2017-12-19 22:33:03 UTC
Created attachment 138538 [details]
How Firefox renders the first page (seemingly correct)
Comment 4 Robert Pollak 2017-12-19 22:34:38 UTC
Sorry for not being able to find out whether this is a duplicate of any of the other PDF import bugs.

I was testing with LibreOfficeDev_6.0.0.0.beta2_Win_x64.msi, by the way.
Comment 5 Buovjaga 2017-12-26 16:26:50 UTC
Reproduced.

Arch Linux 64-bit
Version 3.6.7.2 (Build ID: e183d5b)

Arch Linux 64-bit
Version: 6.1.0.0.alpha0+
Build ID: 3272525e6b47af30ea5d92571cd7a6214117d359
CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group threaded
Built on December 25th 2017
Comment 6 QA Administrators 2019-05-24 02:56:44 UTC Comment hidden (obsolete)
Comment 7 Robert Pollak 2019-05-27 06:52:52 UTC
The issue is still present in

Version: 6.2.4.2 (x64)
Build-ID: 2412653d852ce75f65fbfa83fb7e7b669a126d64
CPU-Threads: 8; BS: Windows 6.1; UI-Render: Standard; VCL: win; 
Gebietsschema: en-US (de_AT); UI-Sprache: de-DE
Calc: threaded
Comment 8 QA Administrators 2021-05-27 05:01:26 UTC Comment hidden (obsolete)
Comment 9 Robert Pollak 2021-05-29 09:12:23 UTC
The issue is still present in

Version: 6.4.7.2
Build-ID: 1:6.4.7-0ubuntu0.20.04.1
CPU-Threads: 2; BS: Linux 5.4; UI-Render: Standard; VCL: gtk3; 
Gebietsschema: de-AT (de_AT.UTF-8); UI-Sprache: de-DE
Calc: threaded

(I don't have version 7.1.3 available via Ubuntu repository, since I am using the 20.04 LTS release.)
Comment 10 Buovjaga 2021-05-29 09:14:27 UTC
(In reply to Robert Pollak from comment #9)
> (I don't have version 7.1.3 available via Ubuntu repository, since I am
> using the 20.04 LTS release.)

An easy way to test with any version is to use an appimage https://libreoffice.soluzioniopen.com/
Comment 11 Robert Pollak 2021-05-29 09:33:07 UTC
The issue is still present in 

Version: 7.1.3.2 / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 2; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: de-AT (de_AT.UTF-8); UI: en-US
Calc: threaded

(LibreOffice-fresh.basic-x86_64.AppImage from https://libreoffice.soluzioniopen.com/stable-fresh-portable/)
Comment 12 QA Administrators 2023-05-30 03:15:52 UTC Comment hidden (obsolete)
Comment 13 Robert Pollak 2023-05-31 16:23:02 UTC
The issue is still present in

Version: 7.3.7.2 / LibreOffice Community
Build ID: 30(Build:2)
CPU threads: 16; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: de-AT (de_AT.UTF-8); UI: de-DE
Ubuntu package version: 1:7.3.7-0ubuntu0.22.04.2
Calc: threaded

I would like to also test with the current version 7.5.3, but unfortunately https://libreoffice.soluzioniopen.com/stable-fresh-portable/ ccurrently only offers 7.3.1.
Comment 14 Buovjaga 2023-05-31 18:02:31 UTC
(In reply to Robert Pollak from comment #13)
> The issue is still present in
> 
> Version: 7.3.7.2 / LibreOffice Community
> Build ID: 30(Build:2)
> CPU threads: 16; OS: Linux 5.15; UI render: default; VCL: gtk3
> Locale: de-AT (de_AT.UTF-8); UI: de-DE
> Ubuntu package version: 1:7.3.7-0ubuntu0.22.04.2
> Calc: threaded
> 
> I would like to also test with the current version 7.5.3, but unfortunately
> https://libreoffice.soluzioniopen.com/stable-fresh-portable/ ccurrently only
> offers 7.3.1.

LibreItalia association now provides up-to-date appimages: https://appimages.libreitalia.org/
Comment 15 Piotr 2023-06-06 18:52:58 UTC
I reproduced the bug, as you can see in the attachment, this file when opened in LibreOffice Draw shows strange symbols instead of notes. My version I checked with:

Version: 7.6.0.0.alpha1+ (x86) / LibreOffice Community
Build ID: 1c98c88a1208f47327ac2f3beaf593521ce9b394
CPU threads: 12; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win
Locale: pl-PL (pl_PL); UI: en-US
Calc: CL threaded
Comment 16 QA Administrators 2025-06-06 03:10:31 UTC
Dear Robert Pollak,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


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