114577 – since 12-14-17 Win 10 update, cannot print files from Libre Office 5.4

Bug 114577 - since 12-14-17 Win 10 update, cannot print files from Libre Office 5.4

Summary: since 12-14-17 Win 10 update, cannot print files from Libre Office 5.4

Status:	RESOLVED INSUFFICIENTDATA

Alias:	None

Product:	LibreOffice
Classification:	Unclassified
Component:	Printing and PDF export (show other bugs)
Version: (earliest affected)	unspecified
Hardware:	All All

Importance:	medium normal
Assignee:	Not Assigned

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Depends on:
Blocks:

Reported:	2017-12-20 00:27 UTC by Jim
Modified:	2018-07-31 09:42 UTC (History)
CC List:	1 user (show)

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Description Jim 2017-12-20 00:27:47 UTC

Please advise what I need to do to get files to print again. Have not been able to print them since Win 10 updated December 14, 2017.

Comment 1 Aron Budea 2017-12-20 05:33:00 UTC

What happens exactly when you try to print?
Does it work if you export to PDF, and print the PDF?
Which LO version are you using exactly? 5.4.4 will be out in a few days, it should be worth a try (currently it's available as a prerelease version).
Which Windows 10 update broke printing actually?

Comment 2 QA Administrators 2018-07-03 14:15:43 UTC Comment hidden (obsolete)

Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20180703

Comment 3 QA Administrators 2018-07-31 09:42:36 UTC

Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180731