115063 – Can not start Libreoffice

Bug 115063 - Can not start Libreoffice

Summary: Can not start Libreoffice

Status:	RESOLVED WORKSFORME

Alias:	None

Product:	LibreOffice
Classification:	Unclassified
Component:	LibreOffice (show other bugs)
Version: (earliest affected)	5.4.4.2 release
Hardware:	x86-64 (AMD64) Linux (All)

Importance:	medium normal
Assignee:	Not Assigned

URL:
Whiteboard:
Keywords:

Depends on:
Blocks:

Reported:	2018-01-17 08:43 UTC by Sywey_Wang
Modified:	2018-02-19 17:17 UTC (History)
CC List:	3 users (show)

See Also:
Crash report or crash signature:

Attachments
result (15.18 KB, image/png) 2018-01-29 12:56 UTC, Sywey_Wang	Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Sywey_Wang 2018-01-17 08:43:57 UTC

Description:
sywey@sywey:~$ libreoffice
soffice.bin: ../../src/xcb_io.c:529: _XAllocID: Assertion `ret != inval_id' failed.
Application Error


Actual Results:  
NONE

Expected Results:
NONE


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Ubuntu Information:
System:    Host: sywey Kernel: 4.14.13-041413-generic x86_64 (64 bit)
           Desktop: Xfce 4.12.3 Distro: Ubuntu 16.04 xenial
Machine:   System: LENOVO product: 90AXCTO1WW v: Lenovo G50500I
           Mobo: LENOVO model: SHARKBAY v: NOK
           Bios: LENOVO v: IEKT35AUS date: 10/05/2015
CPU:       Quad core Intel Core i5-4460 (-MCP-) speed/max: 1031/3400 MHz
Graphics:  Card: NVIDIA GK208 [GeForce GT 720]
           Display Server: X.Org 1.18.4 drivers: nvidia (unloaded: fbdev,vesa,nouveau)
           Resolution: 1920x1080@60.00hz
           GLX Renderer: GeForce GT 720/PCIe/SSE2
           GLX Version: 4.5.0 NVIDIA 384.111
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169
Drives:    HDD Total Size: 1250.2GB (12.8% used)
RAID:      Device: 1: /dev/md0
Info:      Processes: 231 Uptime: 30 min Memory: 4141.6/7922.2MB
           Client: Shell (bash) inxi: 2.2.35 



User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/63.0.3239.132 Chrome/63.0.3239.132 Safari/537.36

Comment 1 Samuel Mehrbrodt (allotropia) 2018-01-18 20:50:52 UTC

Try starting in safe mode:
libreoffice --safe-mode

Comment 2 Xisco Faulí 2018-01-19 12:37:30 UTC Comment hidden (obsolete)

(In reply to Samuel Mehrbrodt (CIB) from comment #1)
> Try starting in safe mode:
> libreoffice --safe-mode

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present

Comment 3 Sywey_Wang 2018-01-29 12:56:00 UTC

Created attachment 139432 [details]
result

Comment 4 Buovjaga 2018-02-16 20:18:14 UTC

Are you able to start an appimage? https://www.libreoffice.org/download/appimage

Comment 5 Sywey_Wang 2018-02-19 16:15:01 UTC

Thanks Buovjaga ,i have reinstall my ubuntu,everything back to normal,thanks your help  :)