Bug 115586 - LibreOffice freezes system upon start, must hard shutoff to recover
Summary: LibreOffice freezes system upon start, must hard shutoff to recover
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.0.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-02-09 14:48 UTC by berger
Modified: 2018-02-14 09:43 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
KernelLog during freeze (27.12 KB, text/plain)
2018-02-09 14:53 UTC, berger 		Details
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Description berger 2018-02-09 14:48:40 UTC 
Description:
- Started LibreOffice by double-clicking .xls spreadsheet file in file browser
- Logo/loading dialog appears
- Within a second GUI was completely unresponsive, only mouse pointer could be moved. Also no way to break out to text console using Ctrl-Alt-F1. 
- Had to do hard shutdown to restart

System is Xubuntu 16.04


Kernel-Log attached

Actual Results:  
LO should start Calc

Expected Results:
System freezes


Reproducible: Didn't try


User Profile Reset: No



Additional Info:
LibreOffice
Version: 6.0.0.3
Build ID: 1:6.0.0~rc3-0ubuntu0.16.04.1~lo7
CPU threads: 8; OS: Linux 4.4; UI render: default; VCL: gtk2; 
Locale: en-US (en_US.UTF-8); Calc: group

OpenGL is disabled


User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:58.0) Gecko/20100101 Firefox/58.0
Comment 1 berger 2018-02-09 14:53:22 UTC 
Created attachment 139736 [details]
KernelLog during freeze
Comment 2 berger 2018-02-09 14:56:00 UTC 
- System has been running for almost a year now without any such problems, so even though this might be kernel-associated it only has been triggered by LO so far.
Comment 3 Timur 2018-02-09 16:32:36 UTC 
It's important whether this is reproducible. Please try.
Comment 4 berger 2018-02-12 08:26:26 UTC 
Due to the crash I do not remember exactly which file I tried to open. Can't reproduce this with other files I tried. I will report whenever this happens again.
Comment 5 Xisco Faulí 2018-02-14 09:43:54 UTC 
(In reply to berger from comment #4)
> Due to the crash I do not remember exactly which file I tried to open. Can't
> reproduce this with other files I tried. I will report whenever this happens
> again.

ok, closing as RESOLVED INSUFFICIENTDATA for the time being. Please put this bug back to UNCONFIRMED if you reproduce it again