Bug 115624 - Unable to use screen grab (screen capture) utility after installing LibreOffice_5.4.5.1_Win_x64
Summary: Unable to use screen grab (screen capture) utility after installing LibreOffi...
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.4.5.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2018-02-11 05:02 UTC by pauljones
Modified: 2018-05-15 08:28 UTC (History)
1 user (show)

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Description pauljones 2018-02-11 05:02:04 UTC 
Description:
This applies to Win 8.1 on a Dell Inspiron 15. After installing the security update 5.4.5.1_Win_x64 my screen grab utility (Skitch) would not work with any program, not just LibreOffice. When attempting to take a screen snap I encountered a black screen.

To fix the problem I had to uninstall 5.4.5.1 and perform a System Restore to a restore point immediately prior to the install. There were no issues after I reinstalled 5.4.4.

Steps to Reproduce:
1. Install LibreOfice_5.4.5.1_Win_x64
4. Run a screen grab utility like Skitch on any screen
2. You will encounter a black screen
3.

Actual Results:  
A black screen

Expected Results:
The screen shot grid


Reproducible: Always


User Profile Reset: No



Additional Info:
Looks like a global change to the Windows registry was made during the 5.4.5.1 install to inhibit screen grabs. 


User-Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36
Comment 1 pauljones 2018-02-12 03:41:04 UTC Comment hidden (obsolete)
Comment 2 Timur 2018-02-12 08:19:43 UTC 
Please check Visual C++ Redistributable versions. 
They were updated in Bug 108580 but I also had issues with other software with that updated vc_redist.
Comment 3 Timur 2018-05-15 08:28:33 UTC 
Since no response, I'll close as NotOutBug. 
Because you have issue with other software.