Bug 115820 - Help system crashes LibreOffice
Summary: Help system crashes LibreOffice
Status: RESOLVED DUPLICATE of bug 115822
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
5.3.6.1 release
Hardware: x86-64 (AMD64) macOS (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: bibisectRequest, regression
: 115821 (view as bug list)
Depends on:
Blocks:
 
Reported: 2018-02-18 08:52 UTC by Thierry Jeanneret
Modified: 2018-05-30 10:21 UTC (History)
3 users (show)

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Crash report or crash signature:

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Description Thierry Jeanneret 2018-02-18 08:52:37 UTC 
Description:
When seeking help on the Events managed by LibreOffice 5.4.4 AND 6.0.1.1 LibreOffice crashes.

Steps to Reproduce:
1.Open a Writer Document
2.Chose Help - LibreOffice Help - LibreOffice Writer
3.Chose Search, than Customize (Personnaliser)
4.In the list, chose Customize (Personnaliser)
5.On the page opened Chose Events
6.Chose Events List, at the bottom of the page
7.Crash 

Actual Results:  
Crash

Expected Results:
Opening of a help page describing the Events handled by LibreOffice at the level of the "Tools - Customization" level.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 6.0.1.1
Build ID: 60bfb1526849283ce2491346ed2aa51c465abfe6
Threads CPU : 8; OS : Mac OS X 10.13; UI Render : par défaut; 
Locale : fr-CH (fr_CH.UTF-8); Calc: group

The same occurred with LibreOffice 5.4.5 (last release)



User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13) AppleWebKit/604.1.38 (KHTML, like Gecko) Version/11.0 Safari/604.1.38
Comment 1 Telesto 2018-02-18 11:15:22 UTC 
*** Bug 115821 has been marked as a duplicate of this bug. ***
Comment 2 Alex Thurgood 2018-02-22 08:09:46 UTC 
Confirming with

Version: 6.0.1.1
Build ID: 60bfb1526849283ce2491346ed2aa51c465abfe6
CPU threads: 4; OS: Mac OS X 10.13.3; UI render: default; 
Locale: fr-FR (fr_FR.UTF-8); Calc: group
Comment 3 Alex Thurgood 2018-02-22 08:17:32 UTC 
No crash in 

Version: 5.2.7.2
Build ID: 2b7f1e640c46ceb28adf43ee075a6e8b8439ed10
Threads CPU : 4; Version de l'OS :Mac OS X 10.13.3; UI Render : par défaut; 
Locale : fr-FR (fr_FR.UTF-8); Calc: group
Comment 4 Alex Thurgood 2018-02-22 08:31:36 UTC 
No crash with LO5342


Crashes with

Version: 5.3.6.1
Build ID: 686f202eff87ef707079aeb7f485847613344eb7
Threads CPU : 4; Version de l'OS :Mac OS X 10.13.3; UI Render : par défaut; Moteur de mise en page : nouveau; 
Locale : fr-FR (fr_FR.UTF-8); Calc: group
Comment 5 Alex Thurgood 2018-02-22 08:33:41 UTC 
Bibisect range between 

 f82d347ccc0be322489bf7da61d7e4ad13fe2ff3

and

 686f202eff87ef707079aeb7f485847613344eb7
Comment 6 How can I remove my account? 2018-02-28 15:01:41 UTC 
Can anybody reproduce with a master build, in English?
Comment 7 Xisco Faulí 2018-03-08 14:49:57 UTC 
(In reply to Tor Lillqvist from comment #6)
> Can anybody reproduce with a master build, in English?

I can't reproduce it in

Version: 6.1.0.0.alpha0+
Build ID: dac81c4dc76e6061c9e41957b980206f2b6c730e
CPU threads: 8; OS: Mac OS X 10.13.3; UI render: GL; 
Locale: en-US (en_ES.UTF-8); Calc: group

I'm wondering if it's only happening with release builds as in bug 114242

@Alex, do you reproduce it in master?
Comment 8 Xisco Faulí 2018-03-08 16:55:49 UTC 
I can't reproduce it in

Version: 6.0.2.1
Build ID: f7f06a8f319e4b62f9bc5095aa112a65d2f3ac89
CPU threads: 8; OS: Mac OS X 10.13.3; UI render: default; 
Locale: en-US (en_ES.UTF-8); Calc: group
Comment 9 How can I remove my account? 2018-05-21 15:47:12 UTC 
Setting to NEEDINFO
Comment 10 Xisco Faulí 2018-05-30 10:21:38 UTC 
it seems like a dupe of bug 115822

*** This bug has been marked as a duplicate of bug 115822 ***