Bug 116026 - Crash in: sw::mark::AnnotationMark::InitDoc(SwDoc*, sw::mark::InsertMode)
Summary: Crash in: sw::mark::AnnotationMark::InitDoc(SwDoc*, sw::mark::InsertMode)
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-02-26 11:55 UTC by Tim Taylor
Modified: 2018-10-09 11:31 UTC (History)
1 user (show)

See Also:
Crash report or crash signature: ["sw::mark::AnnotationMark::InitDoc(SwDoc*, sw::mark::InsertMode)"]


Attachments
Document that caused the crash (523.44 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2018-02-26 12:32 UTC, Tim Taylor
Details

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Description Tim Taylor 2018-02-26 11:55:24 UTC
This bug was filed from the crash reporting server and is br-28d4721b-aa1a-4601-aa53-fa34a319d1a1.
=========================================
Writer crashed with seg fault while I was trying to delete comments in a Microsoft Word document.
Comment 1 Timur 2018-02-26 12:07:35 UTC
Can you please attach document and write steps if reproducible?
Comment 2 Tim Taylor 2018-02-26 12:32:19 UTC
Created attachment 140149 [details]
Document that caused the crash

This is the document where the crash occurred. The exact trigger that caused the crash is not reliably reproducible. This document is being edited by various people, most of them are using Microsoft Word, and I'm using LibreOffice. After all this passing backwards and forwards between Word and LibreOffice, the document has become very unstable, and regularly causes crashes in LibreOffice now (it also causes crashes when I try to edit it in the online version of Microsoft Word).
Comment 3 Xisco Faulí 2018-02-27 09:58:20 UTC
Could you please paste the info from Help - about LibreOffice ?
Comment 4 Xisco Faulí 2018-02-27 10:00:32 UTC
I can't reproduce the crash in 

Version: 6.1.0.0.alpha0+
Build ID: fa2dd2ba03f8be1f148dca8f6164daaf7bbf7d96
CPU threads: 4; OS: Linux 4.13; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: group
Comment 5 Xisco Faulí 2018-02-27 10:01:38 UTC
In fact, it seems it crashes only once -> https://crashreport.libreoffice.org/stats/signature/sw::mark::AnnotationMark::InitDoc(SwDoc*,%20sw::mark::InsertMode)

This seems to be a rare corner case
Comment 6 QA Administrators 2018-09-03 14:50:21 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2018-10-09 11:31:47 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181009