Bug 116045 - LibreOffice UI crash with black color and strange menu
Summary: LibreOffice UI crash with black color and strange menu
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
5.4.5.1 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-02-26 20:06 UTC by lanternd1028
Modified: 2018-03-04 19:15 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Attachments
crashed UI with black background (112.46 KB, image/png)
2018-02-26 20:07 UTC, lanternd1028 		Details
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Description lanternd1028 2018-02-26 20:06:54 UTC 
Description:
All components of LibreOffice has this strange UI. The menu is full of text without a button for each tab. The opened window is strange. Don't know how to reproduce. Just happened to see it today. Neither reboot the system nor reinstall LibreOffice solve this issue.

Steps to Reproduce:
No idea how to reproduce. I opened it and it was like that. 

Actual Results:  
Crashed UI, but the software functions well.

Expected Results:
Normal UI.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Restart in Safe Mode didn't resolve.

It would be better if I could upload a picture of it.


User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36
Comment 1 lanternd1028 2018-02-26 20:07:46 UTC 
Created attachment 140165 [details]
crashed UI with black background
Comment 2 Julien Nabet 2018-02-26 20:47:52 UTC 
It makes me think to OpenGL problem.

Could you give a try to https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 3 Xisco Faulí 2018-02-27 09:28:25 UTC Comment hidden (obsolete)
Comment 4 lanternd1028 2018-03-04 18:36:40 UTC 
Actually I uninstall the 5.4.5 version and installed the 6.0 latest one. Now the problem is resolved. Everything is back to normal. 

I can not reproduce the bug anymore. If it was an issue with OpenGL, I think the same problem would occur to the 6.0 version as well but it didn't. 

Thanks for your attention Julien and Xisco.

Deliang
Comment 5 Julien Nabet 2018-03-04 19:15:08 UTC 
Let's put this one to WFM then since we'll be soon at the end of the 5.4 branch (see https://wiki.documentfoundation.org/ReleasePlan/5.4)