Description: When calc is moved to secondary displays the window is either all white or unresponsive to user input. Moving window back to primary display resolves the issue Steps to Reproduce: 1. Open Calc 2. Move Calc to secondary display 3. Actual Results: Window doesn't respond to input. Expected Results: Window responds to input Reproducible: Always User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: SpreadsheetDocument [Information guessed from browser] OS: Windows (All) OS is 64bit: no Version: 6.0.1.1 (x64) Build ID: 60bfb1526849283ce2491346ed2aa51c465abfe6 CPU threads: 4; OS: Windows 10.0; UI render: GL; Locale: en-US (en_US); Calc: group User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0
I'm using Calc on two monitors without problem. win7,LO 6.0.1. Try to disable openGL. Menu/Tools/LibreOffice/View
Disabling OpenGL via Tools->options->LibreOffice->View resolved the issue.
(In reply to c from comment #2) > Disabling OpenGL via Tools->options->LibreOffice->View resolved the issue. Please could you provide your computer's OpenGL information? https://wiki.documentfoundation.org/OpenGL
Renderer: Intel(R) HD Graphics 530 Vendor: Intel Memory: 1024 MB Version: 4.4.0 - Build 22.20.16.4691 Shading language version: 4.40 - Build 22.20.16.4691
I tested it in Win 10 Pro (x64), when Calc is moved to secondary display it respons to input and no such problem detected, no matter if OpenGL disabled or enabled.
...also in master Version: 6.2.0.0.alpha0+ (x64) Build ID: 48cfa0b00b22f11ade53aec79b2fdddad253e1bd CPU threads: 8; OS: Windows 10.0; UI render: default; VCL: win; TinderBox: Win-x86_64@42, Branch:master, Time: 2018-10-03_02:01:42 Locale: en-US (en_US); Calc: CL Intel HD Graphics 4600
Since testers couldn't reproduce, I set back to Needinfo for the Reporter to: - test with LO Still 6.0.6 or Fresh 6.1.2. - test with daily master from https://dev-builds.libreoffice.org/daily/master/Win-x86_64@42/current/ that will not interfere with regular installation - write monitors resolution, to confirm whether monitors are HiDPI - test with other driver versions.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear c, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp