Bug 116212 - Saving as MS Office .docx causes some formulas to lose their contents
Summary: Saving as MS Office .docx causes some formulas to lose their contents
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.4.5.1 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: DOCX-Formula
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Reported: 2018-03-05 17:27 UTC by johan
Modified: 2018-11-05 16:12 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description johan 2018-03-05 17:27:33 UTC
Description:
Sometimes formulas inserted into a document in Writer lose their contents when saved as MS Office .docx format. It's not immediately apparent, but when you close the file and open it again, some formulas are missing. They are also missing if the file is opened in MS Word.

This is difficult to reproduce because it seems to occur randomly.

Tested with Libreoffice 5.4.5 on Windows 7, 32-bit. I haven't tested this on other operating systems.

Steps to Reproduce:
1. Create a new document in Writer and create formulae 
2. Save as MS Office .docx
3. Close the file and open it again in Writer or MS Word

Actual Results:  
The contents of some formula objects may be missing

Expected Results:
All formula objects should be displayed as they were created


Reproducible: Sometimes


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0
Comment 1 Buovjaga 2018-03-11 11:06:11 UTC
Please attach an ODT file, which we can save to DOCX to see the problem.

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the document.
Comment 2 QA Administrators 2018-10-09 11:27:31 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2018-11-05 16:12:19 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181105