Bug 116573 - Opening multiple documents at once on Mac sometimes fails
Summary: Opening multiple documents at once on Mac sometimes fails
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.4.4.2 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-03-22 22:52 UTC by seabassfishes
Modified: 2024-05-28 02:29 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description seabassfishes 2018-03-22 22:52:35 UTC
Description:
If I press Cmd-O in Libreoffice and Cmd-A (select all files) in a folder with several documents, sometimes I will recieve one error message for each file I tried to open, with "The path /path/to/doc/doc1.doc/file:///path/to/doc/doc2.doc does not exist." Doc1 is the name of the first doc I tried to open, and Doc2 is different for each error prompt.

Steps to Reproduce:
1. Create a new document and save it in a new folder.
2. Duplicate the document a few times.
3. Press Cmd-O in LibreOffice.
4. Navigate to the folder and select all documents in it with Cmd-A.
5. Open.

Actual Results:  
As stated in the description, sometimes I get error messages and the files do not open.

Expected Results:
All selected documents should open at once.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:3.4) Gecko/20100101 Goanna/20180202 PaleMoon/27.7.2
Comment 1 Alex Thurgood 2018-03-28 07:29:34 UTC
No repro with LO6021.

1) Look for file string in Finder Search

2) In the list of displayed files Cmd-click to create a multiple selection of openable files.

3) Cmd-O to open the selected files.

4) All files opened successfully.

In my example, all of the files came from different folders.
Comment 2 Alex Thurgood 2018-03-28 07:32:12 UTC
Second test:

1) Open Finder
2) Select multiple files for opening within the same folder (12 files selected)
3) Cmd-O to open the files
4) All files opened successfully.
Comment 3 Alex Thurgood 2018-03-28 07:34:59 UTC
Third test:

1) From LO StartCenter, Cmd-O opens the Finder dialog.
2) Select multiple files from a directory.
3) Cmd-O to load the files (12 files).
4) All files loaded sucessfully.
Comment 4 Buovjaga 2018-04-02 14:58:05 UTC
seabassfishes: can you try with version 6.0.x?

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 5 QA Administrators 2018-10-09 11:26:43 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2018-11-05 16:13:16 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181105