Bug 116643 - Crash when playing PPTX slide with MP4 video (comment 7)
Summary: Crash when playing PPTX slide with MP4 video (comment 7)
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.0.2.1 release
Hardware: All Linux (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: haveBacktrace
Depends on: 159292
Blocks: Media-Playback
  Show dependency treegraph
 
Reported: 2018-03-26 19:05 UTC by vatprc_cyq
Modified: 2024-03-31 07:24 UTC (History)
6 users (show)

See Also:
Crash report or crash signature:


Attachments
The PPTX FILE opened when crash,edited by Impress. (8.38 MB, application/vnd.openxmlformats-officedocument.presentationml.presentation)
2018-03-26 19:24 UTC, vatprc_cyq
Details
Backtrace of crash from master (80.58 KB, text/plain)
2018-03-29 19:10 UTC, Buovjaga
Details

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Description vatprc_cyq 2018-03-26 19:05:11 UTC
Description:
crash to desktop when selected a PPT file page contain media
Office 365 tested play normally
The PPT file is office 2013

Steps to Reproduce:
1.Open a PPT file contain media file
2.select page of contain media file
3.click mouse at main view


Actual Results:  
Impress crash to deskop
window vanished

Expected Results:
selected media object
press play button to play


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 6.0.2.1
Build ID:1:6.0.2-0ubuntu1
CPU 线程:8; 操作系统:Linux 4.15; UI 渲染:默认; VCL: gtk3; 
区域语言:zh-CN (zh_CN.UTF-8); Calc: group


User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:59.0) Gecko/20100101 Firefox/59.0
Comment 1 vatprc_cyq 2018-03-26 19:24:03 UTC
Created attachment 140889 [details]
The PPTX FILE opened when crash,edited by Impress.

sucessfully edited by Impress,re saved.
And when select PPT page contain media,crash to desktop happen again
Comment 2 Xisco Faulí 2018-03-26 19:41:51 UTC Comment hidden (obsolete)
Comment 3 Xisco Faulí 2018-03-27 16:04:30 UTC Comment hidden (obsolete)
Comment 4 vatprc_cyq 2018-03-27 17:42:46 UTC
(In reply to Xisco Faulí from comment #2)
> Hello,
> I guess you mean:
> 1. Open the file
> 2. go to slide 4
> 3. Select the video
> 4. Play it
> 
> right?
> 
> I can't reproduce it in
> 
> Version: 6.0.3.1
> Build ID: 1:6.0.3~rc1-0ubuntu0.16.04.1
> CPU threads: 4; OS: Linux 4.13; UI render: default; VCL: gtk3; 
> Locale: ca-ES (ca_ES.UTF-8); Calc: group

yep,crash to desktop when selected slide 4
directly exit
Comment 5 vatprc_cyq 2018-03-27 17:43:58 UTC Comment hidden (obsolete)
Comment 6 vatprc_cyq 2018-03-27 17:48:48 UTC Comment hidden (obsolete)
Comment 7 Buovjaga 2018-03-29 19:10:50 UTC
Created attachment 140956 [details]
Backtrace of crash from master

Real steps:

1. Open file
2. Go to slide 4
3. Shift-F5 to start slideshow from the slide

Arch Linux 64-bit
Version: 6.1.0.0.alpha0+
Build ID: 9c459fd919cb8199a69fc2d630742930e533285b
CPU threads: 8; OS: Linux 4.15; UI render: default; VCL: kde4; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group
Built on March 29th 2018
Comment 8 Xisco Faulí 2018-03-30 14:14:32 UTC Comment hidden (obsolete)
Comment 9 Buovjaga 2018-03-30 15:10:39 UTC
(In reply to Xisco Faulí from comment #8)
> I can't reproduce the steps from comment 7 in
> 
> Version: 6.1.0.0.alpha0+
> Build ID: 484fe43b5e9f3696d26b8c0452aab6fd14e10772
> CPU threads: 4; OS: Linux 4.13; UI render: default; VCL: gtk3; 
> Locale: ca-ES (ca_ES.UTF-8); Calc: group

For what it's worth, I could reproduce with gtk3.

Xisco: what is your gstreamer version? Mine is 1.14.0
Comment 10 yuchun 2018-11-29 08:48:29 UTC
Bug not reproducible in version.
But the video is Flickering randomly.

Version: 6.3.0.0.alpha0+ (x64)
Build ID: 0f25a3c36f27fd51453b9a9115f236b83c143684
CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; 
TinderBox: Win-x86_64@42, Branch:master, Time: 2018-11-27_20:06:55
Locale: zh-TW (zh_TW); UI-Language: en-US
Calc: threaded
Comment 11 Xisco Faulí 2018-11-29 09:49:58 UTC
(In reply to Buovjaga from comment #9)
> Xisco: what is your gstreamer version? Mine is 1.14.0

I forgot to reply...
0.10.36 or 1.8.3
Comment 12 Buovjaga 2018-11-30 19:00:17 UTC
There is a new regression on Linux, bug 121830
Comment 13 QA Administrators 2019-12-01 03:40:17 UTC Comment hidden (obsolete)
Comment 14 Timur 2020-10-05 07:30:38 UTC
Attached PPTX attachment 140889 [details] is saved with LO.
In LO 7.1+ is as in Comment 10, video flickering both Skia and GDI.
Video is MP4.
Comment 15 Sophie Sipasseuth 2023-06-01 08:21:27 UTC
Repro, my desktop has crashed.

Version: 7.6.0.0.alpha1+ (X86_64) / LibreOffice Community
Build ID: 20873f073ae4a9478f0a84355f779a2176bd2ec8
CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: fr-FR (fr_FR); UI: fr-FR
Calc: CL threaded
Comment 16 Piotr 2023-06-06 18:39:11 UTC
I recreated the bug, LibreOffice Impress crashed. My version I checked with:

Version: 7.6.0.0.alpha1+ (x86) / LibreOffice Community
Build ID: 1c98c88a1208f47327ac2f3beaf593521ce9b394
CPU threads: 12; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win
Locale: pl-PL (pl_PL); UI: en-US
Calc: CL threaded
Comment 17 JeansLome 2023-12-26 04:55:12 UTC Comment hidden (spam)
Comment 18 Matt K 2024-01-04 01:03:40 UTC
I'm not able to reproduce a crash or freeze on Windows 11 with the following build:

Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 205dd919179f34815d7e16c8dc73d2a7efd34535
CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

The slide transitions are a little laggy, but I was able to view the full show.  Is this a Linux only issue (marking NEEDINFO)?  Also, it seems LO doesn't support mp4 video via Insert->Audio or Video...

So, is this bug to prevent the crash by preventing an mp4 from playing, or is it to implement support for mp4?
Comment 19 Buovjaga 2024-01-04 05:58:51 UTC
(In reply to Matt K from comment #18)
> I'm not able to reproduce a crash or freeze on Windows 11 with the following
> build:
> 
> Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community
> Build ID: 205dd919179f34815d7e16c8dc73d2a7efd34535
> CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL:
> win
> Locale: en-US (en_US); UI: en-US
> Calc: threaded
> 
> The slide transitions are a little laggy, but I was able to view the full
> show.  Is this a Linux only issue (marking NEEDINFO)?  Also, it seems LO
> doesn't support mp4 video via Insert->Audio or Video...
> 
> So, is this bug to prevent the crash by preventing an mp4 from playing, or
> is it to implement support for mp4?

It still hangs with the steps from comment 7 on kf5, gtk3 and gen. I am able to Alt-Tab away from the slideshow and kill LibreOffice. With gtk3 and gen, I saw the video play for about 1 second before freezing.

mp4 container format is supported and I don't think we want to drop support for it. I am not sure of the root cause here.