Bug 116657 - Can't install new version 6.0.2
Summary: Can't install new version 6.0.2
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.3.1 rc
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-03-27 13:28 UTC by Snowfire
Modified: 2018-04-04 10:40 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
The first error message I get on installation (148.20 KB, image/png)
2018-03-27 13:35 UTC, Snowfire
Details
Second error message I get (132.88 KB, image/png)
2018-03-27 13:36 UTC, Snowfire
Details

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Description Snowfire 2018-03-27 13:28:00 UTC
Description:
If I want to install the new Version, 6.0.2 on my computer (Windows 10), I get a error Message: "Fehler 1335.Die für die Installation erforderliche Datei "libreoffice.cab" ist beschädigt und kann nicht verwendet werden. Dies deutet auf einen Netzwerfehler, CD-ROM-Lesefehler oder auf ein das Paket betreffendes Problem hin." (translated: error 1335. The file "libreoffice.cab", a for the installation needed file is broken and can't be used. That may be because of a Network Error, CD-ROM reading error or an error of the package."). I can click on the Buttons Abbruch (Cancel), Wiederholen (retry) or Ignorieren (ignore). If I click on retry, I get the same Message again, if I click on Ignore, I get another error message: "Interner Fehler 2350." (internal error 2350.) I can only click on OK. If I do, the Installation will be cancelled. And then I can only retry the Installation, with the same result. I can install other Versions, but not the newest. 

Steps to Reproduce:
Just install the Program, in the normal way, maybe you'll get the same Error, maybe, there is a failure on my PC.

Actual Results:  
Just the error Messages

Expected Results:
A normal Installation of the Software


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36
Comment 1 Snowfire 2018-03-27 13:35:15 UTC
Created attachment 140910 [details]
The first error message I get on installation
Comment 2 Snowfire 2018-03-27 13:36:43 UTC
Created attachment 140911 [details]
Second error message I get
Comment 3 Timur 2018-03-27 16:39:11 UTC
Looks like a corrupted installation or some local issue, unlikely to be LO error. So you need to double check yourself before reporting. 
Did you try to download again? Please try 6.0.3.
If run from some other drive, please run from C: folder with full rights.
Comment 4 Timur 2018-04-02 15:19:29 UTC
No response, I'll close.