Bug 116717 - Writer 5.4.5.1 default page format forces 2 page layout in normal view and doesn't match page width
Summary: Writer 5.4.5.1 default page format forces 2 page layout in normal view and do...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.4.5.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-03-31 03:11 UTC by jmason900
Modified: 2018-03-31 14:04 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
default layout here is not corrected when set to portrait (454.02 KB, image/png)
2018-03-31 03:16 UTC, jmason900
Details
page width does not match page format of 8.5 wide with margins (777.78 KB, image/png)
2018-03-31 03:17 UTC, jmason900
Details

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Description jmason900 2018-03-31 03:11:17 UTC
Description:
Writer 5.4.5.1 default page format forces 2 page layout in normal view and doesn't match page width

The page layout rules do not work on new or existing .docx documents. After saving, the page layout portrait 8.5 wide, 11 high does not work on letter size. Document is forced to a left-right 2 page layout. The default page size ( 8.5 wide with margins ) does not work either.

I can't use the product. I can't wait for a fix.
I will attempt to delete the product and install an old working version.
If that doesn't work, I move to Microsoft Office permanently.
Very disappointed on the QA done Writer in this release.

Steps to Reproduce:
1.create new doc with default page layout ( portrait 8.5 x 11 ) - add 3 pages of text - save as .docx format -- exit
2. reopen document - add more text - page down - format changes to 2 page side by side layout
3. format back to normal view - 8.5 margin is lost permanently

Actual Results:  
the document goes to 2 page side by side layout
8.5 wide document margin is lost when formatting to normal view .. document margin is always 11" wide regardless of page formatting sizing and choosing tools > update > page format

Expected Results:
document should always open in default portrait 8.5 wide by 11 tall regardless of doc type when saved ( eg .docx ).


Reproducible: Always


User Profile Reset: No



Additional Info:
Software should have been identical on formatting with older releases.
Big error here.
Not recoverable.
Product not usable.


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
Comment 1 jmason900 2018-03-31 03:16:16 UTC
Created attachment 140993 [details]
default layout here is not corrected when set to portrait
Comment 2 jmason900 2018-03-31 03:17:16 UTC
Created attachment 140994 [details]
page width does not match page format of 8.5 wide with margins
Comment 3 jmason900 2018-03-31 03:18:44 UTC
This is a critical bug - not a normal bug
Comment 4 jmason900 2018-03-31 14:02:30 UTC
Running the upgrade to 5.4.5.1 created the problem with page formatting not working correctly. The system rebooted clean to apply the changes on the install. After that, editing documents showed the page formatting issues attached.

Deleting AppData/Roaming/LibreOffice folder seems to have resolved the issue based on current testing. I'll update if that is not the resolution.
Comment 5 jmason900 2018-03-31 14:04:23 UTC
Running the upgrade to 5.4.5.1 created the problem with page formatting not working correctly. The system rebooted clean to apply the changes on the install. After that, editing documents showed the page formatting issues attached.

Deleting AppData/Roaming/LibreOffice folder after the problems were created on Page format not working correctly seems to have resolved the issue based on current testing. I'll update if that is not the resolution.