Bug 116761 - LibreOffice crashed
Summary: LibreOffice crashed
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
5.4.0.0.alpha0+
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-04-02 22:39 UTC by sgrosso615
Modified: 2018-11-05 16:13 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description sgrosso615 2018-04-02 22:39:35 UTC
Description:
I received this message:

Please check the report and if no bug report is connected to the crash report yet, open a new bug report at bugs.documentfoundation.org.
Add detailed instructions on how to reproduce the crash and the shown crash ID into the crash report field.
Thank you for your help in improving LibreOffice.

After LibreOffice crashed , I cannot open any documents .  I am confused by all of this.

Actual Results:  
I do not know how to do this.

Expected Results:
Nothing.  See above


Reproducible: Always


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299
Comment 1 sgrosso615 2018-04-02 22:49:18 UTC
I have no idea what to do next.

Please help me.
Comment 2 Xisco Faulí 2018-04-03 10:19:36 UTC
Thank you for reporting the bug.
Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem.
Please provide a clearer set of step-by-step instructions on how to reproduce the problem.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided
Comment 3 QA Administrators 2018-10-09 11:26:31 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2018-11-05 16:13:19 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181105