Bug 116882 - Cannot open Rich Text Document files recently written using LibreOffice Wordpad
Summary: Cannot open Rich Text Document files recently written using LibreOffice Wordpad
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.4.6.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: RTF-Opening
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Reported: 2018-04-08 11:20 UTC by Gunnar Reichborn-Kjennerud
Modified: 2019-01-11 15:26 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Gunnar Reichborn-Kjennerud 2018-04-08 11:20:25 UTC
Description:
When I try to open Rich Text Document files recently written using LibreOffice Wordpad, nothing happens. 
When I doubleclick on a file of type Rich Text Document which has newly been written using Wordpad, Libreoffice Writer, a little blue circle rotates for a short while, then disappears and the contents of the file is not appearing.
The browser is Google Chrome. My PC is a Lenovo stationary PC.

Steps to Reproduce:
1.Doubleclick file
2.
3.

Actual Results:  
rotating blue circle

Expected Results:
File did not open


Reproducible: Always


User Profile Reset: No



Additional Info:
File should have opened up and shown its content


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36
Comment 1 V Stuart Foote 2018-04-08 17:09:38 UTC
Can not reproduce on Windows 10 Home 64-bit en-US with
Version: 6.0.3.2 (x64)
Build ID: 8f48d515416608e3a835360314dac7e47fd0b821
CPU threads: 4; OS: Windows 10.0; UI render: GL; 
Locale: en-US (en_US); Calc: CL

An Richtext document created with MS Wordpad open with LibreOffice--either using the Open With context menu, or having set LibreOffice as the default program for the .rtf file type.
Comment 2 Jean-Baptiste Faure 2018-04-14 08:23:32 UTC
What is LibreOffice Wordpad ?
Please attach a test document so that we can try to confirm your finding.

Status set to NEEDINFO, please set it back to UNCONFIRMED once requested
informations are provided.

Best regards. JBF
Comment 3 QA Administrators 2018-12-03 13:13:37 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-01-11 15:26:40 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190111