Bug 117250 - LibreOffice does not open in ubuntu
Summary: LibreOffice does not open in ubuntu
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-04-26 13:12 UTC by Martin Vaughan
Modified: 2018-11-08 16:15 UTC (History)
2 users (show)

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Description Martin Vaughan 2018-04-26 13:12:06 UTC
I recently installed Ubuntu on my machine, which came with the LibreOffice suite. None of the components will open - clicking on a launcher, the banner displays but then nothing. In a terminal, the messages below are printed out and then nothing.

I have tried purging and reinstalling but the problem remains. 

/usr/lib/libreoffice/program/javaldx: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/libreoffice/program/libjvmfwklo.so)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/libreoffice/program/libmergedlo.so)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/libreoffice/program/libmergedlo.so)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/libreoffice/program/libmergedlo.so)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/libreoffice/program/libmergedlo.so)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/libreoffice/program/libmergedlo.so)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/libxslt.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/libreoffice/program/libjvmfwklo.so)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/liblangtag.so.1)
/usr/lib/libreoffice/program/soffice.bin: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib/x86_64-linux-gnu/liblangtag.so.1)
/usr/lib/libreoffice/program/soffice.bin: relocation error: /usr/lib/x86_64-linux-gnu/libxslt.so.1: symbol xmlBufUse, version LIBXML2_2.9.0 not defined in file libxml2.so.2 with link time reference
Comment 1 Xisco Faulí 2018-04-26 15:37:17 UTC
Did you download LibreOffice from https://www.libreoffice.org/download/download/ ?
Comment 2 Martin Vaughan 2018-04-26 15:59:41 UTC
I think the initial installation came with Ubuntu or was added via the Ubuntu Software application. Subsequent installations trying to fix the problem were using sudu apt-get install. I have never explicitly downloaded it from https://www.libreoffice.org/download/download/.
Comment 3 Timur 2018-04-26 16:03:13 UTC
It's not very likely that Ubuntu ships with LO not working out of the box. 
And you didn't specify versions and how you installed Ubuntu, did you pick for packages. 
What you are reporting looks like a need for help that you may get at https://ask.libreoffice.org and not a bug report.
Comment 4 Maxim Monastirsky 2018-04-26 16:04:55 UTC
(In reply to Martin Vaughan from comment #0)
> /usr/local/lib/libxml2.so.2: no version information available (required by
> /usr/lib/libreoffice/program/libmergedlo.so)
It appears that you manually installed some software (not from your distro repository) into /usr/local, which isn't compatible with the distro provided LO. I would suggest to cleanup /usr/local from that software, or otherwise make sure LO doesn't pick libs from /usr/local/lib.
Comment 5 QA Administrators 2018-11-05 16:08:01 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20181105