Bug 117269 - I can't execute an updated version and new version of Libreoffice
Summary: I can't execute an updated version and new version of Libreoffice
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
5.4.1.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-04-27 07:54 UTC by Tran Dai An
Modified: 2019-01-11 15:26 UTC (History)
2 users (show)

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Description Tran Dai An 2018-04-27 07:54:55 UTC
Description:
25 April 2016 I have updated LibreOffice (version 5.4.6 win x64) It didn't work propely and It uninstalled automatically. I through out old version and re install one more time It didn't work either. I Install LibreOffice It couldn't be installed. I think maybe in Installing thre were a bug in my laptop now. Ther are 2 errors 1909 and 2902

Actual Results:  
1. Installing an updated version
2. Trying to install this 5.4.6.winx_64
3; It's blocked everytimes I Installed new updated version

Expected Results:
The program is blocked once I tried to install the new updated version and I didn't work either with version 6.0.3.. .  I through the lastest version 6 in trash


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
I tried to install a version 22254202 It didn't work either


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299
Comment 2 Xisco Faulí 2018-06-04 13:26:06 UTC
Did your Windows 10 get updated recently? If so, could you please try to reinstall it again?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 3 QA Administrators 2018-12-03 13:13:38 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-01-11 15:26:47 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190111