Bug 117345 - Mail Merge Wizard cannot be opend
Summary: Mail Merge Wizard cannot be opend
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: x86 (IA32) All
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Mail-Merge
  Show dependency treegraph
Reported: 2018-04-30 12:11 UTC by Anton Vossen
Modified: 2019-08-19 07:06 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Anton Vossen 2018-04-30 12:11:30 UTC
Menue: work > exchange data source >select
You are able to select, but the data selected cannot be opened. Therfore it is also impossible to fix the new data source.
Menue: view > sub menue: data source does not appear
Menue: extra > serial mail assistent is shown, but cannot be opend.

Steps to Reproduce:
1.work > exchange data source >select
2.view > data source does not appear
3.extra > mail assistent for series cannot be opend

Actual Results:  
1: back to furher step
2. function does not appear
3. function exists but cannot be opend

Expected Results:
1. new data source showed not only be selectable but also be put into disposable
2. data source should be shown and be opend
3. function should not only be offered but also be usable

Reproducible: Always

User Profile Reset: No

Additional Info:

User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:59.0) Gecko/20100101 Firefox/59.0
Comment 1 Xisco Faulí 2018-06-04 10:00:14 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 Anton Vossen 2018-06-04 17:24:25 UTC
Hallo Mr. Fauli,

as described I use libreoffice 6 and found may user-profile unter home/user-name/libreoffice/4/user. After changing to luser-old and starting nothing changed.I use genu/linux = ubuntu 16.04. 

Pleaes note, that in the meantime I am using parallel an old version libre office 5 with with windows 7, home edition. And with this elder version of libre office the serial letter assistent is ok. 

Thenk you in advance for your endeavours.

With kind regards,

Anton Vossen
Comment 3 Xisco Faulí 2018-06-05 10:31:55 UTC
Could you please paste the info from Help - about LibreOffice ?
Comment 4 Xisco Faulí 2018-06-05 10:32:34 UTC
Please attach a sample document, as this makes it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 5 QA Administrators 2018-12-03 13:13:11 UTC Comment hidden (obsolete)
Comment 6 Anton Vossen 2018-12-03 18:49:59 UTC
I gave all information necessary to Xisco Fauli 6 month ago and the bug is still unsulved. After several contacts 6 monthes ago without any changes I am no more willing to continue following this bug history.
Comment 7 Xisco Faulí 2018-12-05 10:11:00 UTC
A new major release of LibreOffice is available since this bug was reported.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 8 Xisco Faulí 2019-01-10 12:10:36 UTC
Hello Anton,
Could you please check this -> https://bugs.documentfoundation.org/show_bug.cgi?id=108619#c16
Comment 9 QA Administrators 2019-07-10 02:54:00 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2019-08-19 07:06:17 UTC
Dear Anton Vossen,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team