Bug 117350 - contextual menu fails very often, it apears without options lines
Summary: contextual menu fails very often, it apears without options lines
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.3.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-04-30 13:59 UTC by Javier Urendes
Modified: 2018-12-03 13:19 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Image with the contextual menu empty (48.23 KB, image/png)
2018-04-30 14:00 UTC, Javier Urendes
Details

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Description Javier Urendes 2018-04-30 13:59:17 UTC
Description:
I've checked that this ocurrs using calc and writer, and to fix it i have to restart the computer or finish the task LibreOffice from task administrator.
Hope you can fix it.

Actual Results:  
I dont know how to reproduce it.

Expected Results:
The contextual menu doesn't have options, is empty.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
Comment 1 Javier Urendes 2018-04-30 14:00:30 UTC
Created attachment 141785 [details]
Image with the contextual menu empty
Comment 2 Jacques Guilleron 2018-05-01 14:01:09 UTC
Hi Javier,

Can you try to "Restart in Safe Mode..."(Help menu?
Do you see any change?
Comment 3 QA Administrators 2018-11-05 16:08:12 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2018-12-03 13:19:56 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181203