Bug 117417 - Lost images
Summary: Lost images
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.4.6.2 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-05-03 21:49 UTC by Jacinto Canales de Caso
Modified: 2019-01-11 15:26 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Imagin lost (263.52 KB, image/jpeg)
2018-05-04 06:44 UTC, Jacinto Canales de Caso
Details
File with the problem (13.41 KB, application/vnd.oasis.opendocument.spreadsheet)
2018-05-07 12:40 UTC, Jacinto Canales de Caso
Details

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Description Jacinto Canales de Caso 2018-05-03 21:49:27 UTC
Description:
I have opened my Calc file and the imagines aren't there. It just is a icon with the name "Imagen n", but I can't see the imagen.

Steps to Reproduce:
1. Open File contining imagines
2. I can't see the imagines
3. I just can see the icon with name "Imagen n"

Actual Results:  
I can't see the imagenes in the calc file.

Expected Results:
I hoped to see the imagines.


Reproducible: Always


User Profile Reset: Yes



Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36
Comment 1 Xisco Faulí 2018-05-03 23:11:34 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 2 Jacinto Canales de Caso 2018-05-04 06:44:10 UTC
Created attachment 141885 [details]
Imagin lost

Here you have. In the upper-right corner should have an imagen, but we just can see the icon of the imagen.
Comment 3 Xisco Faulí 2018-05-07 11:41:53 UTC
Please, attach the document, not the screenshot. Thanks
Comment 4 Jacinto Canales de Caso 2018-05-07 12:40:48 UTC
Created attachment 141953 [details]
File with the problem
Comment 5 Xisco Faulí 2018-05-08 09:55:36 UTC
Hello Jacinto,
Could you please explain how the document was created?

This is how the images are defined

<draw:frame draw:z-index="1" draw:name="Imagen 11" draw:style-name="gr1" draw:text-style-name="P1" svg:width="83.49mm" svg:height="50mm" svg:x="290.9mm" svg:y="150.58mm">
  <draw:image xlink:href="">
    <text:p/>
  </draw:image>
</draw:frame>

and the href in draw:image is empty
Comment 6 Jacinto Canales de Caso 2018-05-08 10:00:48 UTC
Yes.

The images went posted making an copy and paste.

Probably the problem was the file was read for excel.

Excel read the file and kept format .ods, but the convert don't work correctly.
Comment 7 Xisco Faulí 2018-05-29 11:02:43 UTC
So you created the document using Excel ? Which version?
Comment 8 Jacinto Canales de Caso 2018-05-30 04:38:34 UTC
(In reply to Xisco Faulí from comment #7)
> So you created the document using Excel ? Which version?

I created the document with LibreOffice, but maybe it was converted by MS Excel 2010.
Comment 9 Jacinto Canales de Caso 2018-05-30 04:40:47 UTC
I could repet the process and sending the files if you are interested.
Comment 10 Xisco Faulí 2018-05-31 08:49:38 UTC
I'm wondering if the problem is on Excel's side instead of on LibreOffice's...
What happen if you create the file with LibreOffice?
Comment 11 QA Administrators 2018-12-03 13:13:24 UTC Comment hidden (obsolete)
Comment 12 QA Administrators 2019-01-11 15:26:30 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190111