Bug 117927 - Calc extremely unstable. Crashes repeatedly. Irretrievable without reboot
Summary: Calc extremely unstable. Crashes repeatedly. Irretrievable without reboot
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-05-31 09:30 UTC by zacgarbage
Modified: 2018-12-27 11:13 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description zacgarbage 2018-05-31 09:30:01 UTC
Description:
I am a new user, seeking to replace Excel 2002 SP-1 which has been corrupted and rendered useless by the latest version of Windows 10 (Version 1803 OS build 17134.48). After loading the Excel spreadsheet into Calc and carrying out a number (typically 10 or so) of actions, Calc freezes and it is not possible to close it or remove it from the screen (so desktop is inaccessible)and thus forces a reboot.  There is no particular action which causes the crash, but it does so repeatedly

Actual Results:  
As noted in the description above.  There appears to be no particular pattern or sequence that causes the crash. It happens all the time after a number of Calc actions

Expected Results:
As noted above


Reproducible: Always


User Profile Reset: No



Additional Info:
Not crashed and not rendered the PC unusable


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0
Comment 1 Xisco Faulí 2018-05-31 09:51:02 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 Julien Nabet 2018-05-31 09:53:02 UTC
Which LO version do you use?

Did you update your graphic driver?
Indeed, LO uses OpenGL (and OpenCL) part except if your graphic card/version is blacklisted.

Also, do you have some link to crashreport?
Comment 3 QA Administrators 2018-12-03 13:13:24 UTC Comment hidden (obsolete)
Comment 4 Timur 2018-12-17 17:06:44 UTC
Since no response, we will close the bug.