Description: Trying to install libre office and windows gives me the error that it's not a valid install package Steps to Reproduce: 1. Install on Win 7 64-bit 2. 3. Actual Results: This installation package could not be opened. Please contact vendor to verify that this is a valid Windows installer package. Expected Results: That LibreOffice would be installed Reproducible: Always User Profile Reset: No Additional Info: Install itself User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:52.9) Gecko/20100101 Goanna/3.4 Firefox/52.9 PaleMoon/27.9.2
I have screenshots of the error just don't know how to upload them
Have you checked the md5/sha1/sha256 hash against the published size? The details link from the archive: http://downloadarchive.documentfoundation.org/libreoffice/old/6.0.4.2/win/x86_64/
I am tech illiterate except for the very basics, how do you do this?
Created attachment 142481 [details] Screenshot of error Re downloaded LibreOffice and now I get this error.
Figured out how to check md5 and EVERY downloaded file has the same md5 but it's different than what you have listed. Downloaded md5 on every time I download: 8f949703f86c9c1b567648f7aba58a8f (this is the same number I get from every time I have downloaded the installer) What have you listed as md5: b009bb99d918b866823afa059aebe518
Download from the project archive (where you saw the details link). Verify that the hash value of the download matches. Then use that for install, be sure to "Run as Administrator". Oh, and if you had a prior install in place, be sure to stop the quick launcher and perform an uninstall prior to an install attempt.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20181203
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20190111