Bug 118450 - operation system die when (open a specified excel and scroll the page)
Summary: operation system die when (open a specified excel and scroll the page)
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-06-29 11:45 UTC by vincent_field
Modified: 2019-03-21 11:26 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
it make my cpu and memory 100% (132.00 KB, application/vnd.ms-excel)
2018-06-29 12:01 UTC, vincent_field
Details
my config file packaged zip (1.13 MB, application/zip)
2018-06-29 12:08 UTC, vincent_field
Details

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Description vincent_field 2018-06-29 11:45:52 UTC
Description:
when i open this file, i found cpu is near 100% in little time and memory all rise to near 100% in a little time.  i rebooted system but can't resolve this problem.
it happend since today, before today,i open this file and work well.
my operate system is ubuntu 18.04 lts, with 2.5 hz 4 cpu and 8 g memory.


Steps to Reproduce:
1. just this file can reproduce
2.
3.

Actual Results:
system can't operate (include mouse can't) for cpu is 100%, then i force reboot system.
note: i don't know is opengl enable.

Expected Results:
don't that it influence system, when problem occured, because i can't kill the thread by cmd.

please that me upload file in bug report form.


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: zh-CN
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 vincent_field 2018-06-29 12:01:07 UTC
Created attachment 143199 [details]
it make my cpu and memory 100%

i don't know if problem is from this file,
or user config file of this file.
Comment 2 vincent_field 2018-06-29 12:08:11 UTC
Created attachment 143201 [details]
my config file packaged zip
Comment 3 Mike Kaganski 2018-06-29 12:27:14 UTC
Could you please try resetting your user profile? [1] I cannot reproduce the problem using Version: 6.0.5.2 (x64)
Build ID: 54c8cbb85f300ac59db32fe8a675ff7683cd5a16
CPU threads: 4; OS: Windows 10.0; UI render: default; 
Locale: ru-RU (ru_RU); Calc: CL

[1] https://wiki.documentfoundation.org/UserProfile
Comment 4 Julien Nabet 2018-06-29 13:56:41 UTC
In addition to resetting LO profile(backup it if needed), you can upgrade to 6.0.5
Comment 5 Xavier Van Wijmeersch 2018-06-29 14:22:31 UTC
file opens normal and no huge cpu or memory used

Version: 6.0.4.2
Build ID: 9b0d9b32d5dcda91d2f1a96dc04c645c450872bf
CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; 
Locale: nl-BE (en_US.UTF-8); Calc: group

Version: 6.2.0.0.alpha0+
Build ID: 7414e07f52af87094240f5c3d9a0eb764e8642f5
CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-06-24_01:53:55
Locale: nl-BE (en_US.UTF-8); Calc: group threaded
Comment 6 Roman Kuznetsov 2018-06-30 10:39:33 UTC
do you use LibreOffice from Ubuntu or from official site of TDF?
Comment 7 Buovjaga 2018-07-13 19:59:39 UTC
Lots of answers needed, so changing status.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 8 QA Administrators 2019-01-11 15:22:18 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2019-03-21 11:26:02 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190321