Bug 118686 - open mailed file with calc does not open
Summary: open mailed file with calc does not open
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.2.0.0.alpha0+
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-07-11 09:29 UTC by Elmar
Modified: 2019-03-21 11:25 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Elmar 2018-07-11 09:29:04 UTC
Description:
When I open an xls directly from an email message the first time, LO hangs.
Check task manager and there are three soffice.bin processes.
End them one by one - the third one shows 0 memory used, ends auto when I end second one.
Then open the xls again (directly from email) 
Works fine.


Steps to Reproduce:
1. open file in email 
2. hangs
3.

Actual Results:
as described

Expected Results:
should open.
After killing process(es) works fine from then on

Seems that only happens the first time use LO after reboot


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Version: 6.2.0.0.alpha0+
Build ID: d27e4007c697f5eb78181181a0ddcd663ac265b2
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk2; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-07-10_03:22:30
Locale: en-GB (en_ZA.UTF-8); Calc: group threaded

same problem in the 8Jul version
will try with older version after have opportunity to reboot
Comment 1 Elmar 2018-07-11 09:49:17 UTC
reinstalled 
Version: 6.2.0.0.alpha0+
Build ID: eb678c01d35a485b9f79009c126e296d9e811d36
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk2; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-06-20_23:31:04

did not have the same problem after reboot.
Comment 2 Xisco Faulí 2018-07-11 11:26:16 UTC
Hello Elmar,
Since you uses gtk3, i'm wondering if it's related to bug 118661 ??
Could you please try with a newer daily build ?
Comment 3 QA Administrators 2019-01-11 15:23:04 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-03-21 11:25:04 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190321