Bug 118686 - open mailed file with calc does not open
Summary: open mailed file with calc does not open
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
(earliest affected)
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2018-07-11 09:29 UTC by Elmar
Modified: 2019-01-11 15:23 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Elmar 2018-07-11 09:29:04 UTC
When I open an xls directly from an email message the first time, LO hangs.
Check task manager and there are three soffice.bin processes.
End them one by one - the third one shows 0 memory used, ends auto when I end second one.
Then open the xls again (directly from email) 
Works fine.

Steps to Reproduce:
1. open file in email 
2. hangs

Actual Results:
as described

Expected Results:
should open.
After killing process(es) works fine from then on

Seems that only happens the first time use LO after reboot

Reproducible: Always

User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Build ID: d27e4007c697f5eb78181181a0ddcd663ac265b2
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk2; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-07-10_03:22:30
Locale: en-GB (en_ZA.UTF-8); Calc: group threaded

same problem in the 8Jul version
will try with older version after have opportunity to reboot
Comment 1 Elmar 2018-07-11 09:49:17 UTC
Build ID: eb678c01d35a485b9f79009c126e296d9e811d36
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk2; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-06-20_23:31:04

did not have the same problem after reboot.
Comment 2 Xisco Faulí 2018-07-11 11:26:16 UTC
Hello Elmar,
Since you uses gtk3, i'm wondering if it's related to bug 118661 ??
Could you please try with a newer daily build ?
Comment 3 QA Administrators 2019-01-11 15:23:04 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team