Bug 118687 - Won't open files
Summary: Won't open files
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.4.4.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-07-11 09:30 UTC by Jessica
Modified: 2019-03-21 11:25 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Jessica 2018-07-11 09:30:17 UTC
Description:
Hello, I've been having issues with Libre either not wanting to open or just taking a long time. I had 4 spreadsheets saved, and now that I'm trying to open two of them, it says "/users/jq/Desktop/Homeschool Voucher 2. ods does not exist." and I really need this spreadsheets. I used the 2 that aren't opening to track the homeschooling expenses for reimbursement, and I got rid of all receipts etc since I had it on the spreadsheet and now I can't access them. Please, please help! 

Actual Results:
I open the software and just click on recent files, or go to file, open 

Expected Results:
gives me an error message


Reproducible: Always


User Profile Reset: No



Additional Info:
open the spreadsheets
Comment 1 tommy27 2018-07-11 10:27:04 UTC
try upgrading to LibO 6.0.5
you are using and old version
Comment 2 Xisco Faulí 2018-07-11 11:16:08 UTC
Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 QA Administrators 2019-01-11 15:22:06 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-03-21 11:25:05 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190321