Description: Error found - V5.4.x / V6.0.x Any GMONE based Linux, e.g. LinuxMINT 18.x / XUBUNTU 16.04... On CPU's INTEL i3-i7, AMD A06-10 Creating an great underlined text and leaving the text field will end in an full freeze of the complete computer. Error solved (temp.) with: sudo apt-get purge libreoffice-gtk libreoffice-gnome libreoffice-gtk2 sudo apt-get install libreoffice-gtk3 Bye HS Steps to Reproduce: 1. create an great underline text and leave the text field 2. 3. Actual Results: full computer freeze Expected Results: you have to do an cold start Reproducible: Always User Profile Reset: Yes Additional Info:
Thank you for reporting the bug. Could you please create and attach a screencast showing the steps? There are various free screencast software available for use, including Camstudio (Windows), Jing (Mac), Simple Screen Recorder (Linux) or screencast-o-matic.com (Web). I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested screencast is provided.
Hello Cisco Fauli, in the video you can see the bug live. It is not possible to use KAZAM or something else, because it is al full freeze. First you can see the installed libreoffice-g*, after it I start the document. You can see the computer clock running. Then I take the text (header) and underline ist. Leaving the text field the system freeze after few seconds. See the computer clock! Only a cold boot is possible. Attachment not possible - size! I send an WETRANSFER to your mail address xiscofauli@libreoffice.org . Bye HS
No problem here. It does sound worrying that you are able to reproduce on multiple systems :( Arch Linux 64-bit Version: 6.2.0.0.alpha0+ Build ID: 1c59d021b3dd27c8c0255312bd0d53ad25965bab CPU threads: 8; OS: Linux 4.18; UI render: default; VCL: gtk2; Locale: fi-FI (fi_FI.UTF-8); Calc: threaded Built on September 1st 2018 Arch Linux 64-bit Version: 6.1.0.3 Build ID: 6.1.0-2 CPU threads: 8; OS: Linux 4.18; UI render: default; VCL: gtk2; Locale: fi-FI (fi_FI.UTF-8); Calc: group threaded
I can not confirm with Version: 6.2.0.0.alpha0+ Build ID: 49c87270f7176312806d1759967c247a312f0acf CPU threads: 4; OS: Linux 4.4; UI render: default; VCL: gtk2;
> > I send an WETRANSFER to your mail address xiscofauli@libreoffice.org . I don't think I've received it. Could you please send it again to me or record the screencast with lower quality?
Dear Hardy Strobel, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Hardy Strobel, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp